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Terms and conditions
Terms and Conditions
Who We Are and What We Do
In these Terms & Conditions, references to the “Operator”, “us”, “we”, “our” mean the operator of the Website, Blue Star Planet Limited, with registered address at Dragonara Business Centre, 5th Floor, Dragonara Road, St. Julians STJ3141, Malta.
The Operator is licensed and regulated in Great Britain by the Gambling Commission under licence number: 000-043173-R-322899-001;
These Terms & Conditions
These Terms & Conditions apply to you, and are binding on you, if and when you Participate at 10bet.
Please read these Terms & Conditions carefully as they explain what you need to know when you use the 10bet products and services, including who we are, how the contract between us may be altered or ended, who to contact if there is a problem, and other important information.
These Terms & Conditions include and incorporate various other terms, as follows:
- Protection of Customer Funds Policy;
- Responsible Gambling Policy;
- Player Protection Policy;
- Betting Rules;
- Casino Rules;
- Cash-Out Terms;
- Pulse Bet Terms;
- General Promotion Terms; and
- other promotion-specific terms relevant to your Participation
In these Terms & Conditions, the following capitalised words/expressions have the following meanings:
“10bet” means the brand and all products offered via the Website both ‘online’ (accessed via a computer or laptop) and ‘mobile’ (accessed via a mobile phone or tablet);
"Account Balance" as defined in Section 4.2 below;
“Casino Bonus Account” means the balance of any casino bonuses credited as a result of a Customer’s Participation in any bonus promotions, which balance may be used to place wagers on any “Casino” and/or “Live Casino” products on the Website;
“Casino Buy-In Account” means that part of the Cash Account Balance associated with a casino bonus claim, excluding any balance held in the Casino Bonus Account;
“Closed Account Customer” means a person whose registered account has been closed, de-registered or excluded by either us or you;
“Customer” means a Registered Customer or a Closed Account Customer;
“Customer Funds” means the aggregate value of funds held by the Operator to the credit of Customers including, without limitation: a) cleared funds deposited at 10bet by Customers to provide stakes in, or to meet participation fees in respect of, future gambling; b) winnings or prizes which the Customer has chosen to leave on deposit with 10bet or for which 10bet has yet to account to the Customer; and c) any crystallised, but as yet, unpaid loyalty scheme or other bonuses;
"Excluded Territory" means anywhere other than the United Kingdom, Isle of Man, Jersey, Guernsey or Gibraltar;
“Offering” means any and all games / offerings made available by 10bet via the Website;
“Participate” means visiting 10bet, playing on any part of the Offering or using our Website in any other manner whatsoever;
“Registered Customer” means a person who has successfully registered an account with us.
"Prohibited Activity" means any of the activities listed in Section 16.1 below;
“Sports Bonus Account” means the balance of any sports bonuses credited as a result of a Customer’s Participation in any bonus promotions, which balance may be used to wager on any “Sports”, “Live Betting” and/or “Virtuals” products on the Website;
“Main Cash Account” means that part of the Account Balance which can be used to place wagers on any “Sports”, “Live Betting”, “Virtuals” and/or Casino products on the Website but excluding any balance held in the Casino Buy-In Account, Casino Bonus Account or Sports Bonus Account;
“you/your” means any person who enters 10bet and Participates.
2. About 10bet and the Protection of Customer Funds
10bet is a brand managed by the Operator.
All Customer Funds held by the Operator are held in a Barclays bank account (the "Player Client Account") which is entirely separate from all other bank accounts held by the Operator or any of its group companies; and arrangements have been made to ensure that the assets in the Player Client Account cannot be combined with another account or used to set-off any sums the Operator or any of its group companies may at any time owe to Barclays including in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: medium protection. For further details regarding the levels of pr