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Responsible Gaming

Responsible and Fair Gambling

At 10Bet, we are committed to providing our Customers with the most enjoyable gambling experience possible, but we also recognise that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play, we fully support Responsible Gambling and have put numerous measures in place to assist you.

1. Gambling Self-Assessment

If you are concerned that gambling may have taken over your (or someone else’s) life then the following questions may help you to find out:

Do you gamble to escape from a boring or unhappy life?
When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible?
Do you gamble until your last penny is gone - even the fare home or the cost of a cup of tea?
Have you ever lied to cover up the amount of money or time you have spent gambling?
Have you lost interest in your family, friends or hobbies because of your gambling?
After losing, do you feel you must try and win back your losses as soon as possible?
Do arguments, frustrations or disappointments make you want to gamble?
Do you feel depressed or feel that you are likely to harm yourself because of your gambling?

The more you answered ‘yes’ to these questions, the more likely you are to have a serious gambling problem.

To speak to someone about this, you can contact Customer Service or there are a number of Support Organisations available to help with free and independent advice.

2. Support Organisations

If you or someone you know has a gambling problem we advise that you consider assistance from one of these recognised organisations:

GambleAware

Website: www.gambleaware.co.uk
UK National Helpline: 0808 8020 133

Gamblers Anonymous

Website: www.gamblersanonymous.org.uk

GamCare

Website: www.gamcare.org.uk
UK National Helpline: 0808 8020 133

3. Staying in Control

We at 10Bet encourage our Customers to actively participate in the management of their gambling account, so we offer a variety of responsible gaming features.

3.1. Set Financial Limits

This facility allows you to manage the amount of money that you can deposit into your account.

To help you set limits that are right for you, think about these questions:

How big a loss are you prepared to accept, before you start gambling?
How often do you play?
How long is your average gaming session?

Use your answers to determine how much you would like to allow yourself to spend per day, per week or per month.

Deposit limits may be set for the following periods:

Daily – calculated on a 24-hour basis
Weekly – calculated on a 7-day basis
Monthly – calculated on a 30-day basis

At your request, deposit limits may be decreased, increased or removed entirely. An increase or complete removal of deposit limits will only take effect after a 24 hour cooling-off period has elapsed, whilst a decrease to your deposit limits will come into effect immediately. You may only have one deposit limit in place at a time.

When you first register an account at 10Bet, you will be presented with the opportunity to set daily, weekly or monthly deposit limits. You can then set or adjust the limit settings yourself either via the Details/Limits feature within the Website or by contacting Customer Service.

3.2. Take a Break (Time-Out)

At 10Bet we understand that a Customer’s personal and/or financial circumstances may change and that there will be times when it makes sense to take a break from gambling. You can take a break by requesting one of the following Time-Out periods:

24 hours
1 week
1 month
6 weeks

You can either set the break period yourself via the Details/Limits feature within the Website or by contacting Customer Service and asking for a Time-Out period to be applied to your Customer account. Upon receipt of your request, 10Bet will take the necessary measures to temporarily suspend your account held with 10Bet until the Time-Out period has expired. The requested Time-Out shall also be applied to any other Customer accounts that you hold with the Operator, including those held in respect of other brands.

Once you begin your Time-Out period, you will not be able to access your Customer account, although you will still be able to withdraw any remaining balance by contacting Customer Service. It will not be possible to reactivate your account until the Time-Out period has ended.

We will endeavour to apply your Time-Out as soon as practically possible, however, please note that this process takes a reasonable working period to implement. We will not consider the Time-Out period as having commenced until it has been fully implemented and communicated to you. If after this you find that you can still access any of our services, it is your responsibility to contact us immediately to inform us.

If you want to prevent yourself from gambling for a longer period of time you should use our Self-Exclusion option (set out in section 3.4 below).

Please note that upon your chosen Time-Out period expiring, your account will be automatically re-activated and you will once again be able to access your Customer account in order to Participate at 10Bet.

3.3. Reality Check

The Reality Check facility allows you to set the frequency at which you will see a Reality Check on the screen within your gaming session at 10Bet. A Reality Check means a display of the time elapsed since your session began. The Reality Check shall only apply to you gaming session with 10Bet and not any other account that you hold with the Operator.

When you first register an account at 10Bet, you will be presented with the opportunity to set your desired interval for the Reality Check. You can always set, adjust, or check the time until your next Reality Check, either via the Reality Check feature within the Website or by contacting Customer Service. When the Reality Check appears, you will be presented with the option to change the interval, see your wagering history or Logout.

3.4. Stop Gambling – Self-Exclusion

If you feel that your gambling has become problematic, you have the ability to self-exclude yourself either via the automated self-exclusion feature within the Website or by contacting Customer Service and requesting a self-exclusion period be applied to your account.

Please note that if you commence the self-exclusion process through the automated self-exclusion feature on our Website, the self-exclusion will not take effect until you click on the link in the confirmation email sent to your email address registered with 10Bet, immediately after your request has been initiated. The link in the confirmation email (or in the case where automated self-exclusion has been requested more than once, the link in the most recent confirmation email) will expire after 48 hours, after which you may either recommence the automated self-exclusion process through our Website, or contact Customer Service for the self-exclusion to be immediately applied.

The following Self-Exclusion periods are available:

6 months
1 year
2 years
5 years

We will endeavour to apply your self-exclusion as soon as practically possible, however, please note that this process takes a reasonable working period to implement, and such process can only be commenced once you log out of your Customer Account. We will not consider the self-exclusion period as having commenced until it has been fully implemented and communicated to you. If after this you find that you can still access any of our services, it is your responsibility to contact us immediately to inform us.

During the period of self-exclusion it will not be possible to re-open your account for any reason, and 10Bet will always do all it can to detect and close any new duplicate accounts that you may open. Once the self-exclusion is applied, you will also no longer receive any further marketing materials from us. We will do all that we can to prevent you from opening another account with us, but also ask that you avoid trying to open another account. Please note - If we identify that you have opened a duplicate account (e.g. falsified personal details) with 10Bet, any accumulated profit will be forfeited and any deposited and spent funds in the account will be sent to a registered gambling charity.

Should you decide to self-exclude from 10Bet, we will automatically apply the self-exclusion to all other of your Customer accounts held with other brands managed by Blue Star Planet Limited, the Operator of 10Bet. We strongly recommend that you also seek exclusion from all other betting operators you have an account with.

Upon entering into a self-exclusion agreement with the Operator, any funds held in your Casino Cash Account and/or Sports Cash Account shall be returned to you. The minimum return amount shall be one (1) currency unit, for example £1.00. Any unsettled bets held with the Operator at the time that you enter into self-exclusion will be settled on the result of the event. If your bet is a winner, your winnings will be automatically withdrawn to your applicable credit/debit card or other financial account from which the funds were deposited.

We also suggest that if you use social media channels, you should take steps to ensure that you don’t receive our news or updates. We recommend that, during a period of self-exclusion, you seek additional support and advice from one of the Support Organisations (set out at section 2 above).

Please note that upon your selected self-exclusion period expiring, your account will not automatically be re-activated. The account may only be considered for re-activation by 10Bet if you actively request it, and in any event, will only come into effect after a further 24 hour cooling-off period has elapsed. Further, upon the reactivation of your account, marketing materials shall continue to not be sent to you, unless you have asked for or agreed to accept such material.

If you are a resident of the United Kingdom and consider self-exclusion, you may wish to register with GAMSTOP.

GAMSTOP is a free service that enables you to self-exclude from participating online gambling companies licensed in Great Britain.

To find out more and to sign up with GAMSTOP please visit www.gamstop.co.uk.

3.5. Activity Statement

Information relating to your gaming, including your account balance, gambling history (including bet amounts, winnings and losses), deposits, withdrawals and other related transactions at 10Bet can be viewed via the My Account menu feature within the Website or by contacting Customer Service.

Player Protection Policy

1. Protection of Minors

With the Internet so readily accessible via mobile devices and in homes around the world, responsible online gambling relies heavily on parental control and supervision. In order to ensure child safety on the internet, 10Bet encourages its Customers to make use of filtering software to prevent minors from accessing inappropriate online material.

10Bet offers the following tips for parents:

Keep your 10Bet Username and password safe.
Do not leave your computer unattended when logged in to your 10Bet account.
Do not allow persons under 18 to participate in any gambling activity.
Keep your credit/debit cards and other financial account details out of reach of children.
Do not save passwords on your computer. Write them down and keep them in a safe place, away from minors.
Do not use the “Remember Me” feature if you access 10Bet from a shared computer, especially if you share your computer with children.
Educate your children about the illegality and the potential damage caused by underage gambling.
Take particular care regarding the use by minors of all electronic and mobile devices.
Make use of filtering software to prevent your children from accessing inappropriate material, including gambling sites.

Underage gambling is not only illegal, but can also result in early gambling dependency and substantial gambling debts incurred by unsupervised children.

So, if you share your mobile phone, tablet, laptop or computer with friends or family who are under the legal age to participate in online gambling, 10Bet recommends that you restrict their access to our Website by using one of the below services:

Netnanny.com - filtering software that protects children from inappropriate web content.

Cybersitter.com - filtering software which allows parents to add their own sites to block.

betterinternetforkids.eu - a website which is co-funded by the EU and provides information about internet filter software and also offers a free test version.

Other Important Tips:

Make sure that the decision to gamble is your own personal choice.

We suggest that you don’t gamble if:

it interferes with your daily responsibilities;
you are being treated or are in recovery for a dependency;
you are under the influence of alcohol or any other substance;
you are attempting to win back previous losses; or
your primary purpose is to recoup your debt with your winnings.

2. Rules of Play

Before you start gaming at 10Bet, we recommend that you familiarise yourself with the rules of the games and, in the case of our Casino, try our “Practice Play” mode.

3. Colluding

Should you ever suspect that a Customer is colluding with another Customer or cheating in any way, please notify 10Bet by contacting Customer Service immediately.

4. Customer Service and Customer Complaints

4.1. Customer Service

You may contact Customer Service at any time by the following means:

Email: csd@support.10bet.co.uk
Telephone : +44 330-808-0555
LiveChat
Post

4.2. Submission of Complaint

Customer complaints/claims of any nature must be submitted within 3 months of the issue occurring.

In order to ensure that your complaint/claim is directed to and investigated by the correct department, written communication must be submitted to 10Bet via the following means:

Email: resolutioncentre@10bet.info
Post

4.3. Information which Must be Included in any Written Communication with 10Bet

To protect your privacy, all email communications between you and 10Bet should be carried out using the email address that you have registered against your Customer account held with 10Bet. Failure to do so may result in our response being delayed.

The following information must be included in any written communication with 10Bet (including a complaint):

your username/account number;
your first name and surname, as registered on your Customer account;
a detailed explanation of the complaint/claim; and
any specific dates and times associated with the complaint/claim (if applicable).

Please note that any failure to submit written communication with the information outlined above may result in a delay in our ability to identify and respond to your complaint/claim in a timely manner. Upon receipt, we will endeavor to reply to your communication within 48 hours. Further, best efforts will be made to resolve any reported matter promptly and, at a maximum, within one month. If for some reason you are not satisfied with the resolution of your complaint/claim, you may refer the matter to an ADR provider.

5. Alternative Dispute Resolution (ADR)

If, at the conclusion of the Customer Complaint process (set out in section 4 above), you do not consider that 10Bet has settled the dispute, you may refer the matter to IBAS, our ADR provider. The IBAS website and full contact details can be found at www.ibas-uk.com.

Alternatively, you can refer the dispute via the European Commission’s Online Dispute Resolution (ODR) Platform, which will then forward it on to the relevant ADR entity.

The ADR entity will act as an impartial adjudicator on disputes that arise between 10Bet and a Customer only when:

the Customer has been through 10Bet’s own internal Customer Complaint process (outlined in clause 13.-13.2); and
a deadlock regarding the resolution exists.

ADR is a free of charge service and the ruling reached by the ADR entity will be considered final by both 10Bet and the Customer, subject to full representation being given to all parties involved.

Last Revision: 14 August 2018 (Version: #8)

Terms and Conditions

These Terms & Conditions apply to you, and are binding upon you, if you Participate at 10Bet.

By Participating, you agree that you have read and understood these Terms & Conditions and you acknowledge that these Terms & Conditions shall apply to you.

If you do not agree to any of these Terms & Conditions, you should stop using the Service immediately.

By marking the box labelled “I am at least 18 years old and have read and accept the Terms & Conditions and Privacy Policy” as part of the registration process, you agree to be bound by these Terms & Conditions, which include and are inseparably linked to our Privacy Policy, Protection of Customer Funds Policy, Responsible Gambling Policy, Player Protection Policy, Betting Rules, Casino and Games Rules, Cash-Out Terms, Pulse Bet Terms, General Promotion Terms and other promotion-specific terms relevant to your Participation.

You are bound by the Terms & Conditions in any event if you use the Service, including, but not limited to, initiating or making a deposit through the Service or submitting your deposit details to us.

1. Definitions

In these Terms & Conditions:

10Bet” means the brand and all products offered via www.10bet.co.uk and www.10bet.ie both ‘Online’ (accessed via a computer or laptop) and ‘Mobile’ (accessed via a mobile phone or tablet). This includes: Sports, Vegas (Casino), Live Casino, Virtuals and Games.

“Closed Account Customer” means a person whose registered account has been closed, de-registered or excluded by either us or you;

“Customer/s” mean(s) a Registered Customer or a Closed Account Customer;

“Customer Funds” means the aggregate value of funds held by the Operator to the credit of Customers including, without limitation: a) cleared funds deposited at 10Bet by Customers to provide stakes in, or to meet participation fees in respect of, future gambling; b) winnings or prizes which the Customer has chosen to leave on deposit with 10Bet or for which 10Bet has yet to account to the Customer; and c) any crystallised, but as yet, unpaid loyalty scheme or other bonuses.

“Intellectual Property” means trademarks and trade names, whether registered or not, including trade mark applications and registered trademarks, with the goodwill which attaches in such trade names and trademarks, domain names, getup, trade dress and trading style, including without limitation as presented in websites; domain name registrations and any variations thereof now and in the future; any copyright in the getup, trade dress or trading style, any right or license under copyright to use such getup, trade dress or trading style, any software code, architecture of software, look and feel of software, or any other intellectual property, owned by or licensed to us, in each case in any part of the world.

“Offering” means any and all games / offerings by 10Bet.

“Operator” means the operator of the Website, Blue Star Planet Limited, with registered address at 142 Triq il-Kbira, Zebbug ZBG1303, Malta

“Participate” means any of the conduct described in section 4 below, including visiting 10Bet, playing on any part of the Offering or using our Website or Services in any manner whatsoever.

“Registered Customer” means a person who has successfully registered an account with us in the manner described in clause 4.2 and the account is considered ‘open’.

“Service” means the availability and provision of the Website that enables you to Participate.

“we/us/our” means the Operator together with (where context permits) its holding companies and associated companies.

“Website” means www.10bet.co.uk and www.10bet.ie

“You/Your”, also referred to as “Customer”, means any person who enters 10Bet and Participates in any part of the Offering or Services provided by 10Bet.

2. About 10Bet and the Protection of Customer Funds

10Bet is a brand managed by the Operator, Blue Star Planet Limited (C70661), a Maltese registered company whose registered address is 142 Triq il-Kbira, Zebbug ZBG1303, Malta.

The Customer ‘Gaming Contract’ is held with the Operator, Blue Star Planet Limited, and is entered into upon the successful registration of a Customer account at 10Bet. All transactions between you and the Operator take place in Republic of Ireland, where the principal servers are based.

All Customer Funds held by the Operator are held separately from the Operator’s funds in a Quistclose account separate from its business accounts; and arrangements have been made to ensure that the assets in the customer accounts are distributed to customers in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: medium protection. For further details regarding the levels of protection afforded to Customer’s funds, please refer to the GB Gambling Commission rating system found on the following website:

http://www.gamblingcommission.gov.uk/Consumers/Protection-of-customer-funds.aspx

3. Licensing and Regulatory Authority

The Operator, Blue Star Planet Limited, is licensed and regulated in Great Britain, by the Gambling Commission under licence number: 000-043173-R-322899-001, and in the Republic of Ireland by the Office of the Revenue Commissioners under Remote Bookmaker’s Licence No. 1010917

4. Your Participation at 10Bet

4.1. Restrictions

You may only Participate at 10Bet if you are over 18 years of age.

It is illegal to Participate at 10Bet if you are under 18 years of age.

You may not Participate at 10Bet if you are geographically located outside of United Kingdom, Scotland, Isle of Man, Jersey, Guernsey, Gibraltar or Ireland. The countries not part of this list shall be considered “Excluded Territories’.

Bets placed from any of the Excluded Territories will be voided and any deposits or bets made by persons who are located in such jurisdictions will be refunded, minus an administrative fee of 10% of the total deposits made by the individual, in addition to any charges that may be levied by the bank or financial institution managing the aforementioned reversal.

Any person who is knowingly in breach of this section 4.1, including any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by making bets or wagers using the Website through a third party or on behalf of a third party located in an Excluded Territory is in breach of these Terms & Conditions. You may be committing fraud and may be subject to criminal prosecution.

4.2. Acceptance

By accepting these Terms & Conditions you are fully aware that there is a risk of losing money when gambling and you are fully responsible for any such loss. You agree that your Participation at 10Bet is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against 10Bet or any partner, or respective directors, officers or employees.

4.3. Eligible Customers

Employees and former employees (less than 3 years ago) of the Operator, its affiliates, its licensees, distributors, wholesalers, subsidiaries, advertising, promotion or other agencies, media partners, retailers and members of their immediate families are not eligible to Participate at 10Bet.

4.4. Identification Documentation

To participate at 10Bet, you are required to enter your personal details during the account registration process. Personal details include, but are not limited to: first name, surname, address, date of birth etc.

Upon request, you may also be required to send in valid identification documents proving your age and address. Upon such request, the withdrawal will not be processed for payment until 10Bet has received all requested identification documents. Acceptable identification documentation includes, but is not limited to:

copy of a valid photographic identification document, such as a Passport or Driver’s License;
copy of a recent utility bill confirming residence, such as an electricity bill, telephone bill etc. (important: the utility bill must not be older than 3 months); and
copy of a recent credit / debit / bank account statement (note: the account statement must relate to a financial method used and must not be older than 3 months).

4.5. Age Verification Policy and Identification

The payment of a withdrawal request will only be made to a Registered Customer. You hereby authorise us and our designated agents, as and when we require, to confirm your identity and to clarify your right to use the money that you have wagered at 10Bet.

We may withhold any funds in your 10Bet Customer account until your age is successfully verified. If, on completion of the age verification process, you are found to be underage, 10Bet will return to you any deposits made on the account, having voided all winnings and/or bonuses.

In addition, if you are a United Kingdom resident and your age is not successfully verified within 72 hours of your first deposit at 10Bet:

your account will be frozen; and
no further gambling will be permitted until we have successfully verified your age.

4.6. Risk

You accept that your Participation at 10Bet is at your sole option, discretion and risk. Further, you agree that your Participation at 10Bet is for your own personal entertainment and non-professional use and that you are acting on your own behalf.

4.7. Acceptable Use

You represent, warrant and agree that you will comply with all applicable laws, statutes and regulations in relation to your use of the Website and the Service. We are not responsible for any illegal or unauthorised use of the Website or the Service by you. By accepting these Terms & Conditions you agree to assist us, to the extent that you are able, with the compliance with applicable laws and regulations.

5. Your Account

5.1. Single Account

You may only register and operate a single account with 10Bet. If you hold more than one account we reserve the right to suspend all duplicate accounts until all the account details and balances (belonging to you) are consolidated. Once completed, all other accounts will be terminated leaving a single active account. A Customer’s total Account Balance is comprised of the aggregate of their Sports Cash Account, Casino Cash Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting”, “Virtuals” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on “Casino” products.

5.2. Accuracy

You are required to keep your registration details up to date at all times. If you change your address, e-mail, phone number or any other contact or personal information, please contact csd@support.10bet.co.uk in order to update your account information. The name that you provide 10Bet at registration must be identical to that listed on your government issued identification.

5.3. Password

The Customer account registration process requires you to choose your own user name and password combination. You must keep this information secret. Any actions carried out through your account will stand if your user name and password have been entered correctly. 10Bet can bear no responsibility for unauthorized use or misuse of personal details.

5.4. Verification of Bank Details

If you use a credit/debit card and/or a financial/bank account for transactions at 10Bet, the account/cardholder’s name MUST be the same as the name you used when registering a 10Bet account. Should the name you registered on the 10Bet account and the name that appears on your credit/debit card and/or financial/bank account differ in any way, your account may be suspended. Should your account be suspended, we recommend that you contact csd@support.10bet.co.uk for details regarding our verification process.

5.5. No liability

10Bet shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with your Participation; including and without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Offering or Website, its content or any errors or omissions in the Website’s content.

5.6. Dormant / Inactive Accounts

10Bet will consider an account to be dormant/inactive after a period of 12 months since the last account login. 10Bet shall endeavor to contact the Customer prior to designating an account as Dormant. In case no response is received from the Customer within 7 days of the date on which 10Bet has attempted to contact the Customer, the account will be designated as Dormant.

Once your Customer account has been designated as a Dormant account, 10Bet shall be entitled to charge you a monthly administration fee at a rate of 5% of your total account balance or £/€5 – the higher (the “Administrative Fee”). The first Administrative Fee will be charged at the end of the 12th month after the last account login was recorded. 10Bet will cease the deduction of any Administrative Fee should the Customer login into his account during the Dormancy period.

5.7. Inter-Account Transfers

The transfer of funds between individual accounts is strictly prohibited.

5.8. Interest

Any funds held in your Customer account shall not attract interest.

5.9. Account Suspension

10Bet reserves the right to suspend, close or terminate your Customer account at its sole discretion, should you be suspected of:

having unlawfully obtained winnings; or
having violated these Terms & Conditions.

You will be notified of 10Bet’s decision via e-mail and, if the suspension leads to the retention of winnings, a documented copy of the decision may be sent to the GB Gambling Commission, as appropriate. During any suspension period, it will not be possible for you to unlock the account.

5.10. Account Closure and Temporary Suspension

If you wish to close your Customer account, please contact csd@support.10bet.co.uk for assistance. Our Cooling-Off and Exclusion procedures are summarised at clause 9.2 of these Terms & Conditions and are set out in detail in our Responsible Gambling Policy.

5.11. Change

10Bet reserves the right to suspend, modify or remove or add content to the Website or Services at its sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Website or Services and you shall have no claims against 10Bet in such regard.

6. Deposits and Withdrawals

6.1. Identification Checks

10Bet must successfully receive and verify your identification documents, either via internal means or a third party, before you can make a Withdrawal from your account. 10Bet hereby reserves the right to request further or better KYC documentation at any time and further reserves the right to freeze any Customer account until such time as the requested KYC documentation is provided.

6.2. Credit Checks

10Bet reserves the right to run external verification checks on all cardholders with third party credit agencies on the basis of the information provided on registration. Customers who deposit with credit/debit cards may be subject to additional identification verification, including submission of identification documents, copy of card, and proof of address.

6.3. Records

It is the cardholder’s responsibility to retain copies of transaction records and these Terms & Conditions as updated from time-to-time.

6.4. Withdrawals

The minimum withdrawal amount and the time that the withdrawal will take to process, are dependent on the payment method selected, as shown in the FAQ Section. Further, these time frames are indicative of the regular timescale for internal payout confirmation in business days and represent estimates only.

Withdrawals may only be processed from your Sports Cash Account. Any withdrawals from your Casino Cash Account can only be made by first transferring your withdrawal amount to your Sports Cash Account and then requesting the withdrawal be processed from the Sports Cash Account. Please note however that any transfer of funds from the Casino Cash Account to the Sports Cash Account will be considered a Withdrawal from the Casino Cash Account and may consequently result in the forfeiture or voidance of Casino product bonuses and promotions.

All withdrawals will be processed back to the same payment method used to make a deposit to the account. As outlined in section 5.4, if a financial account and/or credit/debit card has been used to deposit funds, the name registered on the Customer account held with 10Bet must correspond to the name registered on the financial account/card. In the case of a request to pay funds via Direct Bank Transfer (DBT), the acquiring bank account must be held in the same name as used during registration of the Customer account. 10Bet reserves the right to require the use of the same payment method for withdrawal as was used to deposit, or a specific payment method at our own discretion.

Please note that withdrawals may experience a slight delay due to our identity verification process and certain deposit methods will require additional verification at time of Withdrawal. In the case of a withdrawal being made for the first time, a large withdrawal or changes being made to payment options, we may take additional security measures to ensure that you are the rightful recipient of the funds.

Where applicable, 10Bet may, at its sole discretion, reverse/refund a Customer’s deposited funds instead of processing a withdrawal transaction via another or the same payment method.

Any withdrawal request which triggers a requirement from the Customer to submit certain KYC documentation can be subject to cancellation if the requested KYC verification has not been reached within seven (7) days. In that case the funds shall be returned to the Customer’s Sports Cash Account.

In circumstances where a Withdrawal is requested in respect of funds which were originally deposited from multiple financial accounts in the preceding six (6) months, 10Bet shall, following an internal risk assessment on each of applicable financial accounts, distribute such Withdrawal proportionally to the respective financial sources from which these funds originated.

Without derogating from the requirements set out in this Section 6.4, You may withdraw any funds in your Sports Cash Account and Casino Cash Account at any time, except when we are required to withhold such funds in order to comply with our legal or regulatory obligations or when we have reasonable grounds to believe that You have participated in any of the activities set out in clause 17.2 below.

6.5. Deposits

The minimum deposit amount, and the time that the deposit will take to process, are dependent on the payment method selected, as shown in the FAQ Section. Further, these time frames are indicative of the regular timescale for deposit confirmation in business days and represent estimates only.

In accordance with our anti-money laundering obligations, we reserve the right to raise queries or demand documentation related to the source of the deposited funds. If the provided information and/or documentation is not viewed as satisfactory, 10Bet may suspend/terminate the Customer’s account and pass on any necessary information to the relevant authorities.

6.6. Updating Payment Details

Updating or adding additional payment details for the sole purpose of making a withdrawal may only be done by contacting csd@support.10bet.co.uk

6.7. Error

Should funds be credited to a Customer's account (including winnings) or credited to a financial account and/or credit/debit card in error, it is the Customer's responsibility to notify 10Bet of the error without delay. Any winnings subsequent to the error shall be deemed invalid and returned to 10Bet. We reserve the right to withhold all or part of your balance and/or recover from your account deposits, pay outs, bonuses, and any winnings that are attributable to said error.

7. Promotion Terms

7.1. Separate Terms and Conditions

10Bet may, from time to time, offer promotions and/or competitions which are governed by separate terms and conditions. Any promotions, bonuses or special gifts credited to your Customer account must be used in adherence with such terms and conditions.

10Bet's promotion terms, which comprise part of these Terms & Conditions, may be found at:

In the event and to the extent of any conflict between these Terms & Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions shall prevail.

7.2. Right to Rescind

10Bet reserves the right to withdraw any promotion, competition, bonus or special offer at any time.

7.3. Account Restrictions

Without limitation to any other rights set out in this agreement, 10Bet reserves the right to restrict availability of any promotion to any Customer at its sole discretion, as well as to limit stakes, odds or type of available bets for specific Customers on a case by case basis. For the avoidance of doubt, such restrictions shall not be enforced on any Customer who, before being notified of such restriction, have placed a qualifying bet in relation to a promotion offer, if such restriction would materially affect the Customer’s ability to satisfy the conditions to qualify or fully benefit from the promotion.

8. Privacy Policy

10Bet is committed to protecting and respecting your privacy. Further, the Operator complies with all applicable data protection and privacy laws. If you do not understand how we handle or use the personal information you provide us, we recommend that you review our Privacy Policy.

Our Privacy Policy is inseparably linked to these Terms & Conditions and its acceptance is a prerequisite to account registration.

By agreeing to the migration of an existing account from another brand to the Operator, you hereby consent, in addition to the transfer of your account balance, to the transfer of your personal information, including your full name, date of birth, registered methods of deposit, contact information, contact records and details of past transactions and visits.

You hereby consent to receive marketing communications from the Operator in respect of its Offerings by way of email, post, SMS and telephone notifications, any of which you may unsubscribe from at any time by contacting csd@support.10bet.co.uk

9. Responsible Gambling

9.1. Policy

10Bet is committed to offering its Customers a fun and friendly online gaming experience, whilst also recognising that gambling can cause problems for a minority of individuals. For this reason, 10Bet actively supports responsible gambling and encourages its Customers to make use of a variety of responsible gambling features so as to better manage their Customer account.

We refer to you our Responsible Gambling Policy for full details.

9.2. Take a Break (Time-Out) and Self-Exclusion

You may, at any time, request a Time-Out or Self-Exclusion from 10Bet. To view the various Time-Out and Self-Exclusion options available, please refer to our Responsible Gambling Policy.

10Bet is committed to providing excellent customer service. As part of that pledge, 10bet is committed to supporting responsible gambling. Although 10bet will use all reasonable endeavours to enforce its responsible gambling policies, 10bet does not accept any responsibility or liability if you nevertheless continue gambling and/or seek to use the Website or Service with the intention of deliberately avoiding the relevant measures in place and/or 10Bet is unable to enforce its measures/policies for reasons outside of 10bet’s reasonable control.

10. Player Protection Policy

We want to ensure that you enjoy your experience at 10Bet in a safe and responsible manner. 10Bet will deal with any issue affecting your playing experience promptly. We have a detailed Player Protection Policy, which includes a list of mechanisms which you can enlist in order to ensure a safer gaming experience.

11.Intellectual Property

You acknowledge and agree that all right, title and interest in the Intellectual Property is our absolute property or duly licensed to us. Any use of the Intellectual Property without our prior written consent is not permitted. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the Intellectual Property in any manner whatsoever.

You acknowledge and agree that the material and content contained within the Offering and the Website is made available for your personal, non-commercial use only. Any other use of such material and content is strictly prohibited.

12. Interruptions in Play

12.1. No warranties

The Service, Offering and the Website are provided on an “as is” basis and to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service, Offering or Website.

12.2. Malfunctions

We shall not be liable for any computer malfunctions, failure of telecommunications services or internet connections, nor attempts by you to Participate at 10Bet by methods, means or ways not intended by us.

Further, live television and other broadcasts which are provided to you as part of any 10Bet offering may be delayed, which will lead to others processing more up-to-date information in relation to such broadcasts. In the event of any particular information (score, time of game, etc.) being incorrect we assume no liability for this.

12.3. Viruses

Although we shall take all reasonable measures to ensure that the Website and Offering are free from computer viruses we cannot and do not guarantee that the Website and Offering are free of such problems. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus.

12.4. Service Suspension

We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension.

12.5. Voided Bets

In the event of a system malfunction, all unconfirmed bets are void. We are not liable to you for any loss that you may incur as a result of such suspension or delay. To the extent that a voided ‘won’ bet results in your Customer account going into negative balance, we reserve the right to recover such amount from your account deposits, withdrawals, bonuses, and winnings.

13. Customer Service and Customer Complaints

13.1. Customer Service

You may contact Customer Service at any time by the following means:

E-mail: csd@support.10bet.co.uk
Telephone: For Customers who are residents of the United Kingdom: 0800-047-0965; and for Customers who are residents of the Republic of Ireland: +353 14-372-476
LiveChat
Fax: +44-330-808-0555
Post: Blue Star Planet Limited, 142 Triq il-Kbira, Zebbug ZBG1303, Malta

13.2. Submission of Complaint

Customer complaints/claims of any nature must be submitted within 3 months of the issue occurring.

In order to ensure that your complaint/claim is directed to and investigated by the correct department, written communication must be submitted to 10Bet via the following means:

E-mail: resolutioncentre@10bet.info
Fax: +44-330-808-0555
Post: Blue Star Planet Limited, 142 Triq il-Kbira, Zebbug ZBG1303, Malta

13.3. Information which Must be Included in any Written Communication with 10Bet

The following information must be included in any written communication with 10Bet (including a Complaint):

your username;
your first name and surname, as registered on your Customer account;
a detailed explanation of the complaint/claim; and
any specific dates and times associated with the complaint/claim (if applicable).

13.4. Collusion

Should you ever suspect that a Customer is colluding with another Customer or cheating in any way, please notify 10Bet via the means of communication listed in the above Customer Complaints procedure (set out at section 13).

14. Alternative Dispute Resolution (ADR)

If, at the conclusion of the Customer Complaint process (outlined in section 13), you do not consider that 10Bet has settled the dispute, you may refer the matter to IBAS, our ADR provider. The IBAS website and full contact details can be found at www.ibas-uk.com.

Alternatively, you can refer the dispute via the European Commission’s Online Dispute Resolution (ODR) Platform ( https://ec.europa.eu/consumers/odr/main), which will then forward it on to the relevant ADR entity.

The nominated ADR entity will act as an impartial adjudicator on disputes that arise between 10Bet and a Customer only when:

the Customer has been through 10Bet’s own internal Customer Complaint process (set out in section 13); and
a deadlock regarding the resolution exists.

ADR is a free of charge service and the ruling reached by the nominated ADR entity will be considered final by both 10Bet and the Customer, subject to full representation being given to all parties involved.

15. Indemnity and Limitation of Liability

15.1. Indemnity

You hereby agree to indemnify and hold harmless us, our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any Participation by you, including without limitation:

Visiting, use or re-use of the Website;
Use or re-use of the Website by means of telecommunication services;
Use or re-use of any materials at, or obtained from, the Website or any other source whatsoever;
Entry to, or use or re-use of the Website server;
Facilitating or making a deposit into your account at 10Bet;
Wagering or gaming at 10Bet through any delivery mechanism offered; and
Acceptance and use of any winnings or prize at or from 10Bet.

15.2. Limitation of Liability

The total liability of our directors, officers, employees, shareholders, agents and affiliates, our ultimate parent and parent companies and any of our subsidiaries to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause, whether direct or indirect, or for any amounts (even where we have been notified by you of the possibility of such loss or damage) shall not exceed the value of the bets and/or wagers you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevant liability.

15.3. Links

10Bet shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage arising from or in any way connected with your use of any link contained on the Website. We are not responsible for the content contained on any internet site linked to/from the Websites or via the Services.

15.4. Negligence

Nothing in these Terms & Conditions will operate so as to exclude any liability of the Operator for fraud, death or personal injury that is caused by the Operator’s negligence.

16. 10Bet Not a Financial Institution

16.1. No legal or tax advice

10Bet does not provide advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.

16.2. No arbitrage

You are strictly prohibited from utilising 10Bet and it systems to facilitate arbitrage through currency exchange transactions. Where 10Bet deems that you have deliberately used the systems for financial gain through arbitrage, any gains will be forfeited and deducted from your balance without warning or notification.

16.3. Anti-Money Laundering

Customers are strictly prohibited from using 10Bet and its systems to facilitate any type of illegal money transfer. You must not use the Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering proceeds of crime) under the laws of any jurisdiction that applies to you. If 10Bet suspects that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including money laundering activities or any conduct which violates these Terms & Conditions, your access to 10Bet will be terminated immediately and your account may be blocked. If your account is terminated or blocked under such circumstances, 10Bet is under no obligation to refund to you any money that may be in your account. In addition 10Bet shall be entitled to inform the relevant authorities, other online service providers, banks, credit card companies, electronic payment providers or other financial institution of your identity and of any suspected unlawful, fraudulent or improper activity. You will cooperate fully with any 10Bet investigation into such activity.

17. Termination/Suspension of Account

17.1. 10Bet hereby reserves the right to cancel your account for any reason whatsoever at any time without notifying you. Any balance in your account at the time of such a cancellation will be credited to your credit/debit card or financial account.

17.2. Without limiting section 17.1, we hereby reserve the right, at our sole discretion, to cancel or suspend your account (notwithstanding any other provision contained in these Terms & Conditions) where we have reason to believe that you have engaged or are likely to engage in any of the following activities:

If you have more than one active account at 10Bet;
If the name registered on your 10Bet account does not match the name on the financial/bank account and/or the credit/debit card(s) used to make deposits on the said 10Bet account;
You become bankrupt;
If you provide incorrect or misleading information while registering a 10Bet Customer account;
If you attempt to use your Customer account through a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your citizenship, location or place of residence, or by making bets or wagers using the website through a third party or on behalf of a third party;
If you are not over 18 years old;
If you are located in the Excluded Territories;
If you have allowed or permitted (whether intentionally or unintentionally) someone else to Participate using your 10Bet Customer account;
If you have played in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same) selections;
If 10Bet has received a “charge back” and/or a "return" notification via a deposit mechanism used on your account;
If you have failed our Enhanced Due Diligence, or are found to be colluding, cheating, money laundering or undertaking any kind of fraudulent activity; or
If it is determined by 10Bet that you have employed or made use of a system (including machines, computers, software or other automated systems such as bots) designed specifically to defeat the gaming system.

17.3. If 10Bet closes or suspends your Customer account for any of the reasons referred to in 17.2 above, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by 10Bet (together “Claims”) arising therefrom and shall indemnify and hold 10Bet harmless on demand for such Claims.

17.4. If we have reasonable grounds to believe that you have participated in any of the activities set out in clause 17.2 above then we reserve the right to withhold all or part of the balance and/or recover from your account deposits, payouts, bonuses, any winnings that are attributable to any of the practices contemplated in clause 17.2. In such circumstances, your details will be passed on to any applicable regulatory authority, regulatory body or any other relevant external third parties. The rights set out here are without prejudice to any other rights that we may have against you under these Terms & Conditions or otherwise.

18. Other

18.1. Entire Agreement

These Terms & Conditions represent the complete, final and exclusive agreement between you and 10Bet and supersede and merge all prior agreements, representations and understandings between you and 10Bet in regard to your Participation at 10Bet.

18.2. Amendments to Term & Conditions

10Bet hereby reserves the right to amend these Terms & Conditions, or to implement or amend any procedures, at any time. A notification message advising that changes have been made to our Terms & Conditions will appear upon a Customer’s next login to the 10Bet Website and the Customer is required to accept the changes to the Terms & Conditions before being able to continue to Participate at 10Bet.

18.3. Final Decision

In the event of a discrepancy between the result showing on the Website or Offering and the 10Bet server software, the result showing on the 10Bet server software shall be the official and governing result.

18.4. Tax

You are solely responsible for any applicable taxes on any prizes and/or winnings that you collect from 10Bet.

18.5. Force Majeure

10Bet shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under the gaming contract that is caused by events outside of our reasonable control.

18.6. No agency

Nothing in these Terms & Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.

18.7. Severability

If any of the Terms & Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. In such cases, the part deemed invalid or unenforceable shall be amended in a manner consistent with the applicable law to reflect, as closely as possible, 10Bet’s original intent.

18.8. Explanation of Terms and Conditions

We consider these Terms & Conditions to be open and fair. Should you need any explanation regarding these or any other part of our Service, please contact csd@support.10bet.co.uk

Please note that all correspondence and telephone calls may be recorded.

18.9. Assignment

These Terms & Conditions are personal to you, and are not assignable, transferable or sub-licensable by you except with our prior written consent. We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without notice to you.

18.10. Business Transfers

In the event of a change of control, merger, acquisition, or sale of assets of the company, your player account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via e-mail or notice on our Website explaining your options with regard to the transfer of your account.

Last Revision: 4 September 2018 (Version: #16)

Promotions Terms

10Bet General Promotion Rules

These 10Bet General Promotional Rules, Sports Bonus Terms, Free Bet Terms and Non-Deposit Bonus Terms are inseparably linked to our Terms & Conditions, of which they form a part, and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.
All references in these Promotions Terms to Casino, Games, ‘Vegas (Casino)’ and Virtuals are relevant for the casino services available for United Kingdom residents and are not applicable for the services available to residents of the Republic of Ireland.
All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, Skrill and etc.), shared computer (e.g. school, public library or workplace) and shared IP.
A Customer’s total Account Balance is comprised of the aggregate of their Sports Cash Account, Casino Cash Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting”, “Virtuals” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on “Vegas (Casino)” products.
Withdrawals may only be processed from your Sports Cash Account. Any withdrawals from your Casino Cash Account can only be made by first transferring your withdrawal amount to your Sports Cash Account and then requesting the Withdrawal be processed from the Sports Cash Account. Please note that any transfer of funds from the Casino Cash Account to the Sports Cash Account will be construed as a Withdrawal from the Casino Cash Account and may consequently result in the cancellation and forfeiture of “Vegas (Casino)” Product bonuses and promotions.
Any wagers made are deducted from the Sports Cash Account or Casino Cash Account first, as the case may be. Real money funds will always be used to place wagers/bets before bonus funds.
Unless otherwise specified, all bonus and promotion offers are only redeemable once per Customer and a Customer may have no more than one active Casino bonus and one active Sports bonus on his account at any given time.
When: (1) you have no open bets; (2) the remaining balance of your Sports Bonus Account is less than £1.00; and (3) your total sports balance is also less than £1.00; then the balance of your Sports Bonus Account shall automatically be transferred to your Sports Cash Account. This will have the effect of removing the active Sports bonus from your account so that you can take up another promotion.
Any bonus and any associated winnings will be automatically removed from a Customer's account upon the Customer requesting a Withdrawal before meeting the rollover or eligibility requirements of the applicable bonus.
Cashed-Out bets shall not contribute to meeting the rollover or eligibility requirements of any Sports promotion.
If you wish to find out how much rollover requirement remains in respect of a given bonus, please contact csd@support.10bet.co.uk
If you wish to cancel an active bonus, please contact csd@support.10bet.co.uk. Please note that in such circumstances, any amount (in the Casino Bonus Account or Sports Bonus Account, as the case may be) attributable to the active bonus will be removed, including any associated winnings.
All 10Bet bonuses and promotions are intended for recreational players and 10Bet may, in its sole discretion, limit the eligibility of Customers to participate in all or part of any promotion. 10Bet reserves the right to request identification verification documents, including a photograph of the Customer with his identification document, prior to crediting a bonus to a Customer’s account.
10Bet reserves the right to amend, cancel, reclaim or refuse any promotion at our discretion.
All management decisions are final.

Sports Bonus Terms

Unless otherwise specified, you must rollover the amount of your deposit and the corresponding Sports Bonus funds five (5) times before the funds in your Sports Bonus Account are transferred to the Sports Cash Account and a Withdrawal of these funds may be made.

Unless otherwise specified, you must fulfil the rollover requirements within 90 days of the bonus being taken up, otherwise the funds held in your Sports Bonus Account will be forfeited.

Unless otherwise specified, to fulfil the bonus rollover requirements, all wagers must be made on odds of at least 3/5 (1.60) or higher, excluding any type of handicap (except 3Way Handicap), Forecast/Tricast and on Over/Under bets.

Bets will only count towards rollover requirements once they have been finally settled.

Any bet ‘win’ resulting from funds wagered from the Sports Account is credited into the Sports Cash Account and the Sports Bonus Account proportionally as per the stake contribution from each one of the balances. Any realised gains (stake and winnings) originating from the Sports Bonus Account are credited to the Sports Bonus Account and continue to be subject to the remaining applicable bonus rollover requirements.

Only once the roll-over requirements are met in their entirety, within the designated period of time, shall the Sports Bonus Account funds associated with the bonus be automatically transferred from the Sports Bonus Account to the Sports Cash Account and a Withdrawal of these funds may be made.

Unless otherwise specified, should a Withdrawal from the Sports Cash Account be requested while there are funds in the Sports Bonus Account, the balance of the Sports Bonus Account shall be cancelled and forfeited.

10Bet reserves the right to cancel the bonus eligibility, bonus amount and any associated bonus winnings of a customer or a group of customers following suspicious common betting patterns that could result in generating guaranteed profit and/or guaranteed bonus eligibility. This suspicious activity might include, without being limited to, common betting patterns across identical events/markets/selections that could be identified in one or across several accounts.

Without derogating from anything stated herein, detection of an apparent relation between users, common betting pattern or any other abusive betting strategic which unfairly exploits or manipulates one or more bonuses or promotions offered by 10Bet (to be determined at 10Bet’s sole discretion) may result in the cancellation of the applicable promotion and any associated winnings, and may further result in the irreversible suspension of promotion and bonus eligibility.

Sports No-Deposit Bonus

Unless otherwise specified, you must rollover the amount of the No-Deposit Bonus awarded ten (10) times before the funds in your Sports Bonus Account are transferred to the Sports Cash Account and a Withdrawal of any of these funds may be made.

The maximum withdrawable winnings from a Sports No-Deposit Bonus shall be five times (5X) the amount of the Sports No-Deposit Bonus credited to the Customer’s account.

Any winnings from No-Deposit Bonus credited to a Customer’s Sports Cash Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Sports Cash Account no less than the amount of the Sports No-Deposit Bonus from which the winnings were derived.

Free Bet

Unless otherwise specified, any winnings earned from a Free Bet shall be credited to a Customer’s Sports Cash Account, and are withdrawable. The Free Bet amount shall not be stake-returned.

A Free Bet shall only be valid on specified bet types, sports, leagues or events – as stated in the specific promotion terms.

No Free Bet may be used in portions. For example, if a £10 Free Bet is used for a £5 bet, then the unused £5 shall be forfeited.

The Free Bet shall always be used prior to real money funds from the Sports Cash Account - for example, if a customer is placing a £20 bet and selects a £10 Free Bet token, while having a balance of £100 in his Sports Cash Account, then the total amount of the Free Bet will be used (£10) and £10 will be drawn from the Sports Cash Account.

Any bet that satisfies the eligibility requirement to be awarded a Free Bet may not later be the subject of a Cash-Out.

Any bet the subject of a Cash-Out shall not contribute to any eligibility requirement to receive a Free Bet.

Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a Free Bet, when such conditions are considered for lost bets only or for missed selections in an accumulator.

If a bet which contributed to the eligibility of a Free Bet has been cancelled, 10Bet reserves the right to remove the Free Bet from the Customer’s account and shall, in its sole discretion, determine whether the Customer may be eligible for the promotion again.

If a bet contributing the eligibility of a Free Bet and a bet placed with the Free Bet cover opposite selections of one and the same event, any winnings shall be cancelled and forfeited.

Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only for one Free Bet. For example, if a customer places three singles, as one bet, they shall contribute to the eligibility requirement for only one Free Bet. Further, if a Customer places a system of three doubles and one treble, the bets shall contribute to the eligibility requirement for only one Free Bet.

Any bets which contributed to eligibility requirement for a Free Bet shall not contribute to the eligibility requirement of any other offer.

Unless otherwise specified, any bets placed shall contribute to the eligibility requirements of a Free Bet first, before contributing the eligibility requirement of any other offer.

Casino Bonus Terms

Unless otherwise specified, you must rollover the amount of Casino Bonus funds thirty (30) times before the funds in your Casino Bonus Account are transferred to the Casino Cash Account and a Withdrawal of these funds may be made.

Unless otherwise specified, Customers must meet the rollover requirements within 15 days of the bonus being taken up.

Stakes from all game categories on the 10Bet “Vegas (Casino)” product will contribute towards the rollover requirements. However, some game categories will contribute towards roll-over requirements more than others.

The contributing percentages are as follows:

Game Category	Stake % Contribution
Slots (all varieties)	100%
Progressive Slots	100%
Scratch Cards	100%
Arcades	100%
Keno	100%
Roulette (all varieties)	20%
Sic Bo	20%
Dream Catcher	20%
Card Games	10%
Blackjack (all varieties excluding Blackjack Surrender)	10%
Video Poker	5%
Russian Poker	5%
Baccarat (all varieties)	0%
Craps	0%
Live Football Studio	0%

Examples:

A bet of £5 in Slots will be calculated as £5 for wagering requirements.
A bet of £5 in Roulette will be calculated as £1 for wagering requirements.
A bet of £5 in Blackjack will be calculated as £0.5 for wagering requirements.

Winnings resulting from wagers made from the Casino Bonus Account are credited back to the Casino Bonus Account and continue to be subject to the remaining applicable bonus rollover requirements. Any profit resulting from mixed Casino Cash Account and Casino Bonus Account funds gambled, shall be credited proportionally as per the stake contribution from each one of the balances.

Any Casino bonus amount awarded shall be available for wagering purposes only. The amount of such bonus funds shall be automatically deducted from the Customer's account upon satisfaction of the rollover requirements, unless specifically stated otherwise.

The following Casino games are excluded from bet placement if you have a Casino bonus balance: Blood Suckers; Blood Suckers 2; Simsalabim; Zombies; Dead or Alive; Big Bad Wolf; Northern Sky; Beautiful Bones; Big Bang; Castle Builder; Castle Builder II; Champion of the Track; EggOMatic; Peek a Boo; Stardust; The Wishmaster; Tower Quest; GEMiX; Gunslinger; Pearls of India; Rage to Riches; Eye of the kraken; Lucky Angler; Robin Hood; Tomb Raider Secret of the Sword; Scrooge; Untamed Giant Panda; Cool Buck 5 Reel; Vampire: The Masquerade - Las Vegas; Dragon's Myth; Forsaken Kingdom; Jekyll & Mr. Hyde, Book of Dead. This applies to any other Casino/Vegas games which are technically restricted from bet placement while a Casino bonus is active.

Casino bonus rollover requirements are removed only upon the cancellation or expiration of the applicable bonus. When the remaining balance of your Casino Bonus Account is less than £2.00 and your total casino balance is also less than £2.00, the balance of your Casino Bonus Account shall automatically be transferred from your Casino Bonus Account to your Casino Cash Account. This will have the effect of removing the active Casino bonus from your account so that you can take up another promotion. In the event that Customer makes subsequent deposits into his Casino Cash Account while still having a balance in his Casino Bonus Account (greater than £0.00) the Customer shall contact csd@support.10bet.co.uk and ensure that the funds in his Casino Bonus Account are cleared from his balance prior to placing bets – otherwise, the initial bonus rollover requirements shall remain valid.

Any winnings resulting from a Casino promotion which are then transferred from the Casino Cash Account to the Sports Cash Account, shall not, when transferred back to the Casino Cash Account, be a qualifying deposit for the purpose of any Casino promotion. Any winnings resulting from such transfer being inadvertently accepted as a qualifying deposit, shall be considered as a result of irregular gaming.

Before any Withdrawal is processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets (on table games, likelihood of return on wager is greater than 95%) or hedge betting, shall all be considered irregular gaming for the purpose of meeting any roll-over requirements. Other examples of irregular game play include but are not limited to (1) placing single wagers (including ‘gamble feature’ spin bet) from Casino Bonus Account equal to or in excess of 30% or more of the value of the bonus credited to their account until such time as the wagering requirements for that bonus have been met; and (2) placing large bets from Casino Bonus Account which result in a substantial gain followed by a drop in bet size equal to or more than seventy five percent of the previous average bet size until the bonus roll-over requirements have been met. Should 10Bet deem, at its sole discretion, that irregular game play has occurred, it reserves the right to withhold any Withdrawals and/or confiscate any associated winnings.

Where there is evidence of a series of wagers having been placed by or for the same individual or syndicate of individuals on one and the same game using accredited bonus funds in an effort to reach a guaranteed profit, 10Bet reserves the right to make all wagers void and suspend relevant accounts.

10Bet considers all of the above General Promotional Rules, and Sports and Casino terms to be fair. Should you require any clarification or advice regarding them, please contact csd@support.10bet.co.uk

Casino No-Deposit Bonus

Unless otherwise specified, you must rollover the amount of Casino No-Deposit Bonus funds fifty (50) times before the funds in your Casino Bonus Account are transferred to the Casino Cash Account and a Withdrawal of any of these funds may be made.

The maximum withdrawable winnings from a Casino No-Deposit Bonus shall be ten times (10X) the amount of the Casino No-Deposit Bonus credited to the Customer’s account.

Any winnings from Casino No-Deposit Bonus credited to a Customer’s Casino Cash Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Casino Cash Account no less than the amount of the Casino No-Deposit Bonus from which the winnings were derived.

Last Revision: 14 August 2018 (Version: #13)

Privacy Policy

10Bet Privacy Policy

10Bet, which includes all of the entities specified below under “The Group” section, including its affiliates (collectively, the "Company"), offers online gambling services, such as casino, and sports gambling (collectively, the “Services”) via its own in-house brands (each, an "In-House Brand"; together with the Company: “Group”, "we", "our" or "us").

The Group is deeply committed to safeguard the privacy expectations of its users (“User(s)”, “you” or “your”). Accordingly, we have put in place this Privacy Policy, which outlines our data protection practices, including how we collect, use, disclose and protect your Personal Information, as well as your rights with respect to your Personal Information.

We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By visiting the Group’s websites, mobile apps or other online properties, or by creating an account through our Services, you hereby agree to the Privacy Policy.

1. The Group

The Group includes the following companies:

Water Tree Limited, Blue Star Planet Limited and Ocean Star Limited.

The Group provides the Services through the following applications and platforms (collectively the “Platforms”):

This internet website;
Downloadable applications and software ("Software"), such as native applications which are distributed through mobile application stores and PC and Mac desktop software which can be downloaded to your computer;
Non-downloadable online applications (e.g. flash applications, HTML5 applications, etc.); and
Facebook applications.

2. What information we collect?

We collect two types of information from our Users:

Personal Information
The first type of information is information that identifies or may reasonably identify an individual reasonable effort (“Personal Information”). Personal Information which is being gathered may consist of the following:
- Registration details: When you open an account and register to use the Services, you will be asked to provide us certain details about yourself, such as: first and last name, email address, gender, birth data, physical address, ID number, phone number, occupation, etc. In addition, we may collect certain information as required under various Know KYC and Anti-Money Laundering regulatory requirements, such as your source of funds.
- Governmental-issued ID: In certain instances, you will be required to provide a copy of a governmental-issued ID, for identity verification process. Please note that this information is required for certain features of our Services.
- Gaming information: in order for us to provide the Services, we automatically record different information related to your account and use of our Services, including with respect to your transactions, deposits, balances, bets, withdraws, bonuses and winnings.
- Payment information: In order for you to enjoy all of the functions of the Services (e.g. place bets, perform purchases etc.), payment information will be collected from you, such as your currency, credit card number and bank account details.
- Voluntary information: We also collect information which you provide us voluntarily. For example, when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services, such as on the chat feature and in games.
- Device information: We collect specific types of connection details and information with regard to your device, software or hardware that may identify you, such as: device’s unique identifiers (e.g. UDID, IMEI, MAC address), browser fingerprinting, IP address and geo-location data.
- Telephone calls: We record or monitor telephone calls for customer support, training and/or security purposes.
- Social networks: When you register through your social network account (such as your Facebook account), to use the Services or connect your player account with such account, we will have access to basic information from your social network account, such as your name, birthdate, profile picture and friends' list, as well as information you made publicly available on such account.
- In addition, when using the Services, you may be able via your social network to "Invite a Friend" to use the Services. Should the person accept your invitation, we may obtain Personal Information from him/her such as: name, email address, phone number and date of birth. We will use the Personal Information for the purposes set out herein and disclose such information only to third parties as detailed in this Privacy Policy.
- Information we collect from third parties: We collect Personal Information from third party service providers, such as information about your credit history from credit agencies and other financial information which is relevant to the provision of the Services, as well as information which is gathered in order to verify your identity and prevent fraudulent or illegal activity.
Non-personal information

The second type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via the User’s use of the Services (“Non-Personal Information”).

Non-Personal Information which is being collected consists of technical information and aggregated usage information, and may contain, among other things, the User’s operating system, type of browser, screen resolution, browser and keyboard language, the User’s ‘click-stream’ and activities on the Services, the period of time the User visited the Services and related time stamps, etc.

For avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.

Types of Non-personal Information we collect from or about you:
- Technical information: In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to the Services; etc.).
- Gameplay information: We record game play information including, amongst other things, your deposits, bets, bonuses, game session duration and your high scores. We may also share and publish such information through any of our Platforms.
- Device and connection information: If you download the Software to your device, we may collect information from the particular device you are using, for security and fraud detection and prevention purposes. For example, we may gather information with regard to other software which is running simultaneously with the Software for detecting if you are using software which is associated with fraudulent activity (e.g. robots, malware, etc.) or checking if the connection you are using is via a VPN or proxy.
- Analytics information: We collect information about your use of the Services, such as applications' usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services.
- Anonymous information: We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation and for any purpose, such as for advertising or marketing purposes.

3. Minors

The Services are not designed or directed to persons under the age of 18 or persons under the age of legal consent with respect to the use of the Services of any jurisdiction, whichever is higher (“Legally of Age”). If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us.

We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user who is not Legally of Age has shared any information, we may discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us at csd@support.10bet.co.uk

4. How we use the collected information?

We use your Personal Information for the purposes listed below:

To set up, manage and update your account;
To provide and operate the Services (such as for betting and payment processing);
To communicate with you and to keep you informed of our latest updates to our Services and special offers;
To market our Services (see more below under “Marketing”), as well as to serve you advertisements, including behavioral advertising;
To conduct analytics, statistical and research purposes, in order to improve and customize the Services to your needs and interests (such as by compiling aggregated reports about the usage of certain features of our Services);
For Customer Relationship Management purposes, and to support and troubleshoot the Services and to respond to your queries;
To enable us to further develop, customize and improve the Services based on Users’ common preferences and uses;
To provide you with a responsible gaming environment;
To communicate with your and to process any of your requests to exercise your User Rights;
To identify and authenticate your access to certain features of the Services;
To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services, including by identifying risks associated with your activity on our Services;
To investigate violations of our policies and User Agreement as well as enforce our policies and the User Agreement;
To investigate and resolve disputes in connection with your use of the Services; and
As required by law or regulation (such as Know Your Customer ("KYC") and Anti-Money Laundering regulatory requirements), or as required by other governmental authorities, or to comply with a subpoena or similar legal process or respond to a government request.

5. Marketing

The Group will use your Personal Information, such as your name, home address, email address, telephone number etc., ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to: (i) other companies within the Group; (ii) or (ii) the Group's business partners and affiliates (collectively: “Marketing Affiliates”), which we believe may interest you.

We may also share and disclose Personal Information with our Marketing Affiliates for the purpose of providing you different marketing offers, which we, or our Marketing Affiliates, believe are relevant for you. Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email, post, SMS and telephone marketing purposes.

You may at any time decline receiving further marketing offers from us or from Marketing Affiliates by contacting us at csd@support.10bet.co.uk or by unsubscribing from receiving marketing materials by following the guidelines available on the marketing communications (such as clicking on an “unsubscribe” button). Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications.

6. Cookies Policy

Introduction

When you visit or access our websites or applications operated by us, or when you interact or engage with our content (“Services”), we use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags, API and other technologies ("Tracking Technologies").

The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), in order to enhance your navigation on our Services, improve our Services performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our users, advertisers, publishers, customers and partners.

We also allow third parties to collect information about you through Tracking Technologies.

What are cookies?

Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings. You can find more information about cookies at www.allaboutcookies.org.

Cookies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences, and make the interaction between you and the Services smoother and more efficient. Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests.

Storing Tracking Technologies

We store Tracking Technologies when you visit or access our Services (for example when you are visiting our websites) – these are called "First Party Tracking Technologies". In addition, Tracking Technologies are stored by other third parties (for example our analytics service providers, business partners and advertisers) who run content on our Services – these are called "Third Party Tracking Technologies".

Both types of Tracking Technologies may be stored either for the duration of your visit on our Services or for repeat visits.

What types of Tracking Technologies do we use?

There are five main types of Tracking Technologies:

Strictly Necessary Tracking Technologies –
These Tracking Technologies are essential to enable you to login, navigate around and use the features of our Services, or to provide a service requested by you (such as your username). We do not need to obtain your consent in order to use these Tracking Technologies. These Tracking Technologies can be used for security and integrity reasons - for example to detect violation of our policies and for support or security features.
Functionality Tracking Technologies – These Tracking Technologies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of our Services.
Performance Tracking Technologies – These Tracking Technologies collect information about your online activity (for example the duration of your visit on our Services), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregated information).
Marketing or Advertising Tracking Technologies – These Tracking Technologies are used to deliver tailored offers and advertisements to you, based on your derived interests, as well as to perform email marketing campaigns. They can also be used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by our advertisers (for example advertising networks) and provide them insights about the people who see and interact with their ads, visit their websites or use their app.
Social media Tracking Technologies – Our website includes social media features, such as the Facebook "Like" or "Share" buttons. These features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy statement of the company providing these features.

Tracking Technologies	Type	Purpose
Analytics Cookies	First party Tracking Technology	Performance Tracking Technologies These Tracking Technologies are used to collect information regarding how you interact with the content on our Services, attribution purposes (for example, the referral URL), etc. We use the information to compile reports, calculate the revenues due to us and, help us improve the Services and to offer personalized products and content.
Hotjar	Third party Tracking Technology	Performance Tracking Technologies Hotjar is a tool that aggregates data on how visitors to our site use are using it. Hotjar uses cookies to collect non-personal information. Examples of the type of information collected include, but is not limited to, pages visited, how pages are used and interacted with, type of device and browser used and the country you are in. For more information on Hotjar, how it collects data, what data it collects please and how to opt out of it collecting your information, please read Hotjar's privacy policy
Xtremepush	Third party Tracking Technology	Performance, Marketing or Advertising Tracking Technologies Xtremepush is a multi-channel analytics and engagement marketing platform we use for analytics purposes, completing web forms, enabling web push notifications and for marketing purposes. Xtremepush Privacy Policy
Iovation	Third party Tracking Technology	Strictly Necessary Tracking Technologies Iovation is used to prevent and detect devices associated with fraudulent or other malicious activity and provides device identification and fraud prevention services. Iovation Privacy Policy
Google Analytics	Third party Tracking Technology	Performance Tracking Technologies This cookie is used to collect information about how visitors use our Services. We use the information to compile reports and to help us improve the Services. The cookies collect the number of visitors to the Services, where visitors have come to the Services from and the pages they visited, and other data. Google Privacy Policy
Google Tag Manager	Third party Tracking Technology	Performance Tracking Technologies This cookie is associated with Google Tag Manager which we use to load scripts into our website pages. Google Privacy Policy
Pingdom	Third party Tracking Technology	Performance Tracking Technologies These Tracking Technologies are used to monitor page load timing and services uptime, as well as record information about the performance of our website and its network availability. We use the Pingdom service to monitor our site to ensure a good customer experience. Pingdom Privacy Policy
Google AdWords	Third party Tracking Technology	Marketing or Advertising Tracking Technologies We use Google AdWords which uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through our websites. This tracking cookie is set on your browser only when you click on a Google Ad and these cookies help us increase the website’s effectiveness for our visitors. Google Privacy Policy
Bing	Third party Tracking Technology	Marketing or Advertising Tracking Technologies We use Bing Ads to show you personalized ads. These cookies keep track of your surfing behavior, and help us understand how our Bing campaigns perform by tracking actions on our websites once ads have been clicked. Microsoft Privacy Policy
Income Access	Third party Tracking Technology	Marketing or Advertising Tracking Technologies We utilize Income Access, an affiliate marketing services, to help record the performance of the affiliate services provided. Income Access may record unique identifiers associated to your device to follow your activity within our website or app. This information is used to analyze and improve our services and to measure the effectiveness of our advertising campaigns. Income Access Privacy Policy
Incapsula	Third party Tracking Technology	Strictly necessary Tracking Technologies This cookie is used to improve the security on our websites (such as for protection from Denial of Service (DDoS) attacks). Incapsula Privacy Policy
Other cookies	First and Third party Tracking Technology	Strictly necessary Tracking Technologies These unlisted cookies might be in use on internal sections of the Services, in order to customize and simplify the user experience on the site by remembering choices you made and your log in credentials.

How to manage your cookie settings

Please note that we do not recognize or respond to automated browser signals regarding Tracking Technologies, including "Do Not Track" requests. However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively.

Turning off cookies via your web browser
Most web browsers will provide you with some general information about cookies, enable you to see what cookies are stored on your device, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately. Please note that the settings offered by a browser or device often only apply to that particular browser or device.
Information about cookies is usually found in the "Help" section of the web browser.Below are some links to some commonly used web browsers:
Turning off third party cookies
You can turn off certain third party cookies for advertising purposes by visiting the Network Advertising Initiative, located here: http://www.networkadvertising.org/choices/ or the DAA opt-out program, which are located here: http://www.aboutads.info/choices/, here (for EU/EEA citizens): http://www.youronlinechoices.eu/ and here (for mobile devices): http://www.aboutads.info/appchoices

7. Targeted Advertising

We use third-party advertising technology to serve advertisements when you visit the Platform and use the Services. You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA").

For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.asp and www.aboutads.info/choices.

8. With whom we share information?

We do not rent, sell, or share your Personal Information with third parties (“Recipients”) except as described in this Privacy Policy. The Personal Information will be disclosed to Recipients only to the extent required for the specific purpose, as stipulated in this Privacy Policy.

We share Personal Information with any of the following recipients:

Any replacement service provider that we engage with to operate the Platforms;
Companies within the Group and other affiliated companies;
Gaming providers;
Subcontractors and third party service providers, as well as their subcontractors, which by way of example include (but is not limited to) cloud computing companies, marketing affiliates, identity verification and fraud prevention services, and other data verifiers;
Credit reporting agencies;
Payment service providers, payment processors and banks;
Any third parties who provides services in relation to the operation or promotion of the applicable Group’s brands;
Any third parties who organize offline events or tournaments on behalf of or in conjunction with any companies within the Group;
Hotels and flight companies (such as in the context of offline events and promotions);
Auditors, contractors or legal/financial/other advisers of any of the Group’s business processes;
Any third parties who investigate, detect or prevent fraudulent or illegal activity (e.g. governmental authorities, police, banks and other investigatory organizations);
Licensing authorities, governmental and regulatory bodies, in accordance with applicable laws and regulations; and
Potential purchasers, successors or investors in any of the companies within the Group, or in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, reorganization, bankruptcy, consolidation or asset sale of an asset or transfer in the operation thereof) in relation to any company within the Group (in such event, the acquiring company or transferee will assume the rights and obligations as described in this Privacy Policy).

In addition to the purposes listed in this Privacy Policy, we share Personal Information with those Recipients for any of the following purposes:

Storing such information on our behalf, for example by using cloud computing service providers;
Processing such information to assist us with our business operations (e.g. to process payments and your deposits; authenticate your access; auditing our operations; detect and prevent fraudulent or illegal activity; etc.);
Performing research, technical diagnostics or analytics;
Communicating targeted advertising, as well as promotional and informational materials, in accordance with our marketing policy (see above, in the section titled "Marketing"); and
Whenever we believe in good faith that disclosure is necessary to protect our rights or legal claims, enforce our policies (including our User Agreement and Privacy Policy), protect your safety or the safety of others, as well as to investigate or prevent any fraud, for security reasons or to help us with any other related technical issue.

9. Transfer Of Information

Since we operate globally, it may be necessary to transfer your Personal Information to countries outside the European Union. The data protection and other laws of these countries may not be as comprehensive as those in the European Union.

We use best efforts to ensure that your Personal Information is protected in accordance with our privacy policy, through contractual means (such as by using the contractual clauses approved by the relevant regulators for data transfer) or other means (such as ensuring that the jurisdiction imposes adequate safeguards for data protection).

If you feel that your privacy was treated not in accordance with our policy, or if any person attempted to abuse the Services or acted in an inappropriate manner, please contact us directly at csd@support.10bet.co.uk

10. Third Party Tracking Technologies

When you visit or access our Services (for example when you visit our websites), we use (and authorize third parties to use) web beacons, cookies, pixels, scripts, tags and other technologies ("Tracking Technologies").

The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), for different purposes, such as in order to enhance your navigation on our Services, improve our Services’ performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.

We also allow third parties to collect information about you through Tracking Technologies. To learn more please visit our Cookie Policy.

11. Third Party Services

While using the Services you may encounter links to third party websites, services or applications. Please keep in mind that this Privacy Policy does not apply to any third party websites, services or applications, even if they are accessible, downloadable, or otherwise distributed through the Services.

Please be advised that such third party websites, services or applications are independent from the Group. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites and/or services. We encourage you to carefully read the privacy policies and the terms of use of such third party websites and/or services, as their terms, not ours, will apply to any of your interactions with such third parties.

You should always review their privacy practices carefully before providing Personal Information to such third parties.

You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications. You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them.

12. Retention Of Personal Information

If you have registered with an account through our Services, the Group will retain your Personal Information during the period your account is active. In addition, the Group will retain your Personal Data for additional periods, to enable the Group to meet its legal obligations under applicable laws or regulations, such as the applicable gambling regulations, Know-Your-Customer and Anti-Money Laundering regulations.

In addition, the Group may retain your Personal Information for longer periods, provided that retaining such information is necessary for the Group’s legitimate interests, such as fraud prevention and record keeping.

13. Your Rights

You may contact us at any time by email (at: csd@support.10bet.co.uk), and request:

To access or delete any Personal Information relating to you;
To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);
That we will restrict or cease any further use of your Personal Information;
That we will provide the Personal Information you volunteered to us in a machine-readable format.

Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations. We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies.

14. How We Keep Your Information Secured

We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store.

We employ industry standard procedures and controls to ensure the safety of our users’ information, such as:

Secure network topology, which includes intrusion prevention and Firewall systems;
Encrypted communication;
Authentication and Access Control;
External and Internal audit tests; etc.

Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access.

15. Changes To The Privacy Policy

We reserve the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy on the Services and/or we will send you an e-mail regarding such changes to the applicable e-mail address that you provided to us. Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.

16. How To Contact Us

If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us via email at csd@support.10bet.co.uk or by sending a letter to:

Blue Star Planet Limited

Attn: Data Protection Officer

We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can reach out to the applicable data protection supervisory authority.

Last Revision: 18 September 2018 (Version: #54)

Security

Responsibility

10Bet clearly recognize that your online security is of absolute importance. We work tirelessly to ensure that your personal details and information is 100% secure and are proud holders of all mandatory certification and legal accreditation.

Encryption

We take our responsibilities in making sure that your online experience with 10Bet is as safe and secure as technically possible, very seriously indeed. State-of-the-art technology including minimum 128-bit SSL digital encryption is deployed to secure all financial transactions, (look out for the padlock icon located bottom right of the page). This shows you that you are in a secure area and that any details sent are encrypted. These are the same security systems as banks andcredit card companies use, the worldover, to maintain customer information security and integrity.

Firewall

The 10Bet website also uses a protective Firewall that acts as a shield between the website itself and the outside Internet. This acts as an additional layerof protection guarding us and our clients against unauthorised access.

Auto Time Out

Our systems automatically detect periods of inactivity when you are logged on and will automatically 'time out' your session for your protection.

Verification and Protocols

For the benefit of all our members we act to identify the fraudulent use of credit cards through our sophisticated credit card verification system.

Cards are verified either over a secure line or using a secure FTP - FileTransfer Protocol. Nocard data or bank details are ever shared over the Internet nor do we ask your bank for personal information over the phone during the validation process.

If for any reason details associated with a card are incorrect our security systems automatically suspend the account.

Trust 10Bet to provide you with the safest, most secure online betting service on the market.

Bet Types

Singles, Accumulators and System bets

In this guide, we will explain the difference between Singles, Accumulators, and System bets in Sports Betting.

Singles

A single is one bet placed on one selection in an event. Your single wins if the selection you bet on wins. So if you bet £1 on a selection to win at odds of 3-1, you’ll get £3 plus your stake back if you’re right – a total of £4.

Accumulators

Accumulators, also known as accas, combos or multis, are when you pick more than one selection across a number of events. The odds of your selections are multiplied together, offering you the chance to get much higher returns than if you place the bets separately. The names of bets with different numbers of selections are shown in the table below.

For the accumulator to win, all your selections must win.

You can work out the returns from an acca by thinking of it as a series of singles that are multiplied together with each win. You multiply the returns from the first bet by the odds of the other bets.

Let’s say you bet £10 on a treble (an acca with 3 selections) with odds of 2/1, 3/1 and 4/1.

The first selection wins at 2/1, giving you £20 in winnings plus your original stake, making a new stake of £30.

The second selection wins at 3/1, so you multiply the £30 from the first selection by 3, making £90. Then add the current stake of £30, making a total return of £120.

The third selection wins at 4/1, so you multiply the new stake of £120 from the first two winning selections by 4, making £480. Then add the current stake of £120, making a total return of £600.

Bet name	No. of Selections
Single	1
Double	2
Treble	3
4-Fold	4
5-Fold	5
6-Fold	6
7-Fold	7
8-Fold	8
9-Fold	9
10-Fold	10
11-Fold	11
12-Fold	12
13-Fold	13
14-Fold	14
15-Fold	15
16-Fold	16
17-Fold	17
18-Fold	18
19-Fold	19
20-Fold	20

In all cases, all your selections must be successful for the Accumulator (Acca) to be a winner. If one or more selections from the accumulator are cancelled, the bet will become the next bet down the scale. In other words, a 4-fold becomes a treble, a treble becomes a double and a double becomes a single from the moment there’s a result on one of the other selections.

Push

When you make a bet where there’s only two winning outcomes (two-way) - such as which NBA team will be winning after the first quarter - and the score is tied, it’s called a Push. The bet is void and your stake is returned. This also applies to Over/Under bets. If you bet on Manchester United and Liverpool scoring more than 3 goals between them and the result is 2-1 to either team, that’s also a push. This rule also applies to the handicap system, such as if you bet on Manchester United to win with Liverpool having a two-goal “head-start” and the result is 2-0 to United.

Non-Runner

A non-runner is a selection that is named but doesn't take part in the event. If your selection is a non-runner, your bet will be void (and your stake returned). If the selection is part of an accumulator (multiple), your bet will become the next accumulator bet further down the scale, so a treble becomes a double, a double becomes a single, etc.

Void

A void bet is when a bet is cancelled for a reason such as a selection withdrawing from the event, meaning that your stake is refunded.

In all cases where the term ‘void’ is used, settlement will be as follows:

Single bets - stakes will be refunded.
Accumulator (Multiple) bets - void selections will be disregarded within the bet, meaning that if the selection is part of an accumulator (multiple), the bet will become the next accumulator bet down the scale, e.g. a treble becomes a double, a double becomes a single, etc.

System Bets

What is a System bet?

System bets are similar to accumulators. The big difference is that you choose several selections and various possible combinations of bets from those selections included in the wager. The best part is that not all your selections need to be right for you to get a return. You get paid for every winning combination, giving you multiple chances to win.

Let’s have a look at an example:

A System 2/3 Bet means it’s all about doubles (the 2 in 2/3) and you need to make 3 selections (the 3 in 2/3).

For your three selections (let’s call them X, Y and Z) there are three possible double combinations: XY, XZ and YZ. If your selections X and Y are right, you’ll get a return on the XY double. If all three selections are right, you’ll win all three doubles! A £1 System 2/3 bet costs £3 because you’re placing a £1 bet on each of three selections.

So, you make your 3 selections, and below them on your bet slip you’ll see a section called “Multiples”. To place a 2/3 system bet, enter “1” in the box marked “Doubles x 3”. At the bottom of the bet slip you’ll see the number of bets (three), the total cost (£3) and the maximum return offered if all three selections win.

You can view your active System bets by clicking the My Bets tab on the Bet Slip, the Open Bets tab at the top of the screen on desktop, or by clicking Open Bets in the Betting History section in the navigation menu on Mobile. You’ll see your bet receipt with the ticket number, the date and time of the events, the bet type, your selections, your total stake and the maximum winnings you’ll get if all your selections are correct.

Systems involving 3 selections

System 2/3

A 2/3 system lets you make three selections in different events, producing three possible winning double bets. Winning any two bets guarantees a return. Winning three bets means a higher return. A £1 System 2/3 costs £3.

Number of bets placed	3
Single bet	-
Accumulator bet
Double	3
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

Trixie

A Trixie lets you make three selections in different events, producing four possible winning bets: three doubles plus one treble. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Trixie costs £4.

Number of bets placed	4
Single bet	-
Accumulator bet
Double	3
Treble	1
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

Patent

A patent lets you make three selections in different events, producing seven possible winning bets: three singles, three doubles and one treble. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Patent costs £7.

Number of bets placed	7
Single bet	3
Accumulator bet
Double	3
Treble	1
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

Systems involving 4 selections

System 2/4

A 2/4 system lets you make four selections in different events, producing six possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/4 costs £6.

Number of bets placed	6
Single bet	-
Accumulator bet
Double	6
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/4

A 3/4 system lets you make four selections in different events, producing four possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/4 costs £4.

Number of bets placed	4
Single bet	-
Accumulator bet
Double	-
Treble	4
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

Yankee

A Yankee lets you make four selections in different events, producing 11 possible winning bets: six doubles, four trebles and one four-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Yankee costs £11.

Number of bets placed	11
Single bet	-
Accumulator bet
Double	6
Treble	4
4folds	1
5folds	-
6folds	-
7folds	-
8folds	-

Lucky 15

A Lucky 15 lets you make four selections in different events, producing 15 possible winning bets: four singles, six doubles, four trebles and one four-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 15 costs £15.

Number of bets placed	15
Single bet	4
Accumulator bet
Double	6
Treble	4
4folds	1
5folds	-
6folds	-
7folds	-
8folds	-

Systems involving 5 selections

System 2/5

A 2/5 system lets you make five selections in different events, producing ten possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/5 costs £10.

Number of bets placed	10
Single bet	-
Accumulator bet
Double	10
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/5

A 3/5 system lets you make five selections in different events, producing ten possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/5 costs £10.

Number of bets placed	10
Single bet	-
Accumulator bet
Double	-
Treble	10
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 4/5

A 4/5 system lets you make five selections in different events, producing five possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/5 costs £5.

Number of bets placed	5
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	5
5folds	-
6folds	-
7folds	-
8folds	-

Super Yankee

A Super Yankee system lets you make five selections in different events, producing 26 possible winning bets: ten doubles, ten trebles, five four-folds and one five-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Yankee costs £26.

Number of bets placed	26
Single bet	-
Accumulator bet
Double	10
Treble	10
4folds	5
5folds	1
6folds	-
7folds	-
8folds	-

Lucky 31

A Lucky 31 system lets you make five selections in different events, producing 31 possible winning bets: five singles, ten doubles, ten trebles, five four-folds and one five-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 31 costs £31.

Number of bets placed	31
Single bet	5
Accumulator bet
Double	10
Treble	10
4folds	5
5folds	1
6folds	-
7folds	-
8folds	-

Systems involving 6 selections

System 2/6

A 2/6 system lets you make six selections in different events, producing 15 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 System 2/6 costs £15.

Number of bets placed	15
Single bet	-
Accumulator bet
Double	15
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/6

A 3/6 system lets you make six selections in different events, producing 20 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/6 costs £20.

Number of bets placed	20
Single bet	-
Accumulator bet
Double	-
Treble	20
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 4/6

A 4/6 system lets you make six selections in different events, producing 15 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/6 costs £15.

Number of bets placed	15
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	15
5folds	-
6folds	-
7folds	-
8folds	-

System 5/6

A 5/6 system lets you make six selections in different events, producing six possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/6 costs £6.

Number of bets placed	6
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	6
6folds	-
7folds	-
8folds	-

Heinz

A Heinz system lets you make six selections in different events, producing 57 possible winning bets: 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Heinz costs £57.

Number of bets placed	57
Single bet	-
Accumulator bet
Double	15
Treble	20
4folds	15
5folds	6
6folds	1
7folds	-
8folds	-

Lucky 63

A Lucky 63 system lets you make six selections in different events, producing 63 possible winning bets: six singles, 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 63 costs £63.

Number of bets placed	63
Single bet	6
Accumulator bet
Double	15
Treble	20
4folds	15
5folds	6
6folds	1
7folds	-
8folds	-

Systems involving 7 selections

System 2/7

A 2/7 system lets you make seven selections in different events, producing 21 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/7 costs £21.

Number of bets placed	21
Single bet	-
Accumulator bet
Double	21
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/7

A 3/7 system lets you make seven selections in different events, producing 35 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/7 costs £35.

Number of bets placed	35
Single bet	-
Accumulator bet
Double	-
Treble	35
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 4/7

A 4/7 system lets you make seven selections in different events, producing 35 possible winning four-fold bets. Winning any four winning bets guarantees a return. Winning more bets means a higher return. A £1 System 4/7 costs £35.

Number of bets placed	35
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	35
5folds	-
6folds	-
7folds	-
8folds	-

System 5/7

A 5/7 system lets you make seven selections in different events, producing 21 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/7 costs £21.

Number of bets placed	21
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	21
6folds	-
7folds	-
8folds	-

System 6/7

A 6/7 system lets you make seven selections in different events, producing seven possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/7 costs £7.

Number of bets placed	7
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	-
6folds	7
7folds	-
8folds	-

Super Heinz

A Super Heinz system lets you make seven selections in different events, producing 120 possible winning bets: 21 doubles, 35 trebles, 35 four-folds, 21 five-folds, seven six-folds and one seven-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Heinz costs £120.

Number of bets placed	120
Single bet	-
Accumulator bet
Double	21
Treble	35
4folds	35
5folds	21
6folds	7
7folds	1
8folds	-

Systems involving 8 selections

System 2/8

A 2/8 system lets you make eight selections in different events, producing 28 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/8 costs £28.

Number of bets placed	28
Single bet	-
Accumulator bet
Double	28
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/8

A 3/8 system lets you make eight selections in different events, producing 56 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/8 costs £56.

Number of bets placed	56
Single bet	-
Accumulator bet
Double	-
Treble	56
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 4/8

A 4/8 system lets you make eight selections in different events, producing 70 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/8 costs 70.

Number of bets placed	70
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	70
5folds	-
6folds	-
7folds	-
8folds	-

System 5/8

A 5/8 system lets you make eight selections in different events, producing 56 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/8 costs £56.

Number of bets placed	56
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	56
6folds	-
7folds	-
8folds	-

System 6/8

A 6/8 system lets you make eight selections in different events, producing 28 possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/8 costs £28.

Number of bets placed	28
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	-
6folds	28
7folds	-
8folds	-

System 7/8

A 7/8 system lets you make eight selections in different events, producing eight possible winning seven-fold bets. Winning any seven bets guarantees a return. Winning more bets means a higher return. A £1 System 7/8 costs £8.

Number of bets placed	8
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	-
6folds	-
7folds	8
8folds	-

Goliath

A Goliath system lets you make eight selections in different events, producing 247 possible winning bets: 28 doubles, 56 trebles, 70 four-folds, 56 five-folds, 28 six-folds, eight seven-folds and one eight-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 Goliath costs £247.

Number of bets placed	247
Single bet	-
Accumulator bet
Double	28
Treble	56
4folds	70
5folds	56
6folds	28
7folds	8
8folds	1

Last Revision: 26/07/16 (Version: #40)

Singles, Accumulators and System bets

In this guide, we will explain the difference between Singles, Accumulators, and System bets in Sports Betting.

Singles

Accumulators

For the accumulator to win, all your selections must win.

Let’s say you bet £10 on a treble (an acca with 3 selections) with odds of 2/1, 3/1 and 4/1.

The first selection wins at 2/1, giving you £20 in winnings plus your original stake, making a new stake of £30.

The second selection wins at 3/1, so you multiply the £30 from the first selection by 3, making £90. Then add the current stake of £30, making a total return of £120.

The third selection wins at 4/1, so you multiply the new stake of £120 from the first two winning selections by 4, making £480. Then add the current stake of £120, making a total return of £600.

Bet name	No. of Selections
Single	1
Double	2
Treble	3
4-Fold	4
5-Fold	5
6-Fold	6
7-Fold	7
8-Fold	8
9-Fold	9
10-Fold	10
11-Fold	11
12-Fold	12
13-Fold	13
14-Fold	14
15-Fold	15
16-Fold	16
17-Fold	17
18-Fold	18
19-Fold	19
20-Fold	20

Push

Non-Runner

Void

A void bet is when a bet is cancelled for a reason such as a selection withdrawing from the event, meaning that your stake is refunded.

In all cases where the term ‘void’ is used, settlement will be as follows:

Single bets - stakes will be refunded.
Accumulator (Multiple) bets - void selections will be disregarded within the bet, meaning that if the selection is part of an accumulator (multiple), the bet will become the next accumulator bet down the scale, e.g. a treble becomes a double, a double becomes a single, etc.

System Bets

What is a System bet?

Let’s have a look at an example:

A System 2/3 Bet means it’s all about doubles (the 2 in 2/3) and you need to make 3 selections (the 3 in 2/3).

Systems involving 3 selections

System 2/3

Number of bets placed	3
Single bet	-
Accumulator bet
Double	3
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

Trixie

Number of bets placed	4
Single bet	-
Accumulator bet
Double	3
Treble	1
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

Patent

Number of bets placed	7
Single bet	3
Accumulator bet
Double	3
Treble	1
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

Systems involving 4 selections

System 2/4

Number of bets placed	6
Single bet	-
Accumulator bet
Double	6
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/4

Number of bets placed	4
Single bet	-
Accumulator bet
Double	-
Treble	4
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

Yankee

Number of bets placed	11
Single bet	-
Accumulator bet
Double	6
Treble	4
4folds	1
5folds	-
6folds	-
7folds	-
8folds	-

Lucky 15

Number of bets placed	15
Single bet	4
Accumulator bet
Double	6
Treble	4
4folds	1
5folds	-
6folds	-
7folds	-
8folds	-

Systems involving 5 selections

System 2/5

Number of bets placed	10
Single bet	-
Accumulator bet
Double	10
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/5

Number of bets placed	10
Single bet	-
Accumulator bet
Double	-
Treble	10
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 4/5

Number of bets placed	5
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	5
5folds	-
6folds	-
7folds	-
8folds	-

Super Yankee

Number of bets placed	26
Single bet	-
Accumulator bet
Double	10
Treble	10
4folds	5
5folds	1
6folds	-
7folds	-
8folds	-

Lucky 31

Number of bets placed	31
Single bet	5
Accumulator bet
Double	10
Treble	10
4folds	5
5folds	1
6folds	-
7folds	-
8folds	-

Systems involving 6 selections

System 2/6

Number of bets placed	15
Single bet	-
Accumulator bet
Double	15
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/6

Number of bets placed	20
Single bet	-
Accumulator bet
Double	-
Treble	20
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 4/6

Number of bets placed	15
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	15
5folds	-
6folds	-
7folds	-
8folds	-

System 5/6

Number of bets placed	6
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	6
6folds	-
7folds	-
8folds	-

Heinz

Number of bets placed	57
Single bet	-
Accumulator bet
Double	15
Treble	20
4folds	15
5folds	6
6folds	1
7folds	-
8folds	-

Lucky 63

Number of bets placed	63
Single bet	6
Accumulator bet
Double	15
Treble	20
4folds	15
5folds	6
6folds	1
7folds	-
8folds	-

Systems involving 7 selections

System 2/7

Number of bets placed	21
Single bet	-
Accumulator bet
Double	21
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/7

Number of bets placed	35
Single bet	-
Accumulator bet
Double	-
Treble	35
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 4/7

Number of bets placed	35
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	35
5folds	-
6folds	-
7folds	-
8folds	-

System 5/7

Number of bets placed	21
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	21
6folds	-
7folds	-
8folds	-

System 6/7

Number of bets placed	7
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	-
6folds	7
7folds	-
8folds	-

Super Heinz

Number of bets placed	120
Single bet	-
Accumulator bet
Double	21
Treble	35
4folds	35
5folds	21
6folds	7
7folds	1
8folds	-

Systems involving 8 selections

System 2/8

Number of bets placed	28
Single bet	-
Accumulator bet
Double	28
Treble	-
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 3/8

Number of bets placed	56
Single bet	-
Accumulator bet
Double	-
Treble	56
4folds	-
5folds	-
6folds	-
7folds	-
8folds	-

System 4/8

Number of bets placed	70
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	70
5folds	-
6folds	-
7folds	-
8folds	-

System 5/8

Number of bets placed	56
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	56
6folds	-
7folds	-
8folds	-

System 6/8

Number of bets placed	28
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	-
6folds	28
7folds	-
8folds	-

System 7/8

Number of bets placed	8
Single bet	-
Accumulator bet
Double	-
Treble	-
4folds	-
5folds	-
6folds	-
7folds	8
8folds	-

Goliath

Number of bets placed	247
Single bet	-
Accumulator bet
Double	28
Treble	56
4folds	70
5folds	56
6folds	28
7folds	8
8folds	1

Last Revision: 26/07/16 (Version: #40)

Handicap

Handicap Betting

The Asian Line is a special type of handicap used for soccer matches. Depending on the strength of each team, a handicap is issued for the game. This enables the odds for each side to be more similar, allowing for more competitive betting opportunities. All bets on the Asian Handicap in live betting (including 1st/2nd half bets) are settled according to the score line. Any goals prior to the bet being placed are ignored for settlement purposes.

Asian Handicap	What it means
0	You win if your team wins the match. If there's a draw (0 goals difference), you are refunded your stake.
0.25	You win if your team wins the match. If there's a draw, your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.
0.5	You win if your team draws or wins the match.
0.75	You win if your team wins or draws the match. If it loses with a one goal difference, you lose half of the amount staked.
1	You win if your team wins or draws the match. If it loses with a goal difference of one, your stake is refunded.
-0.25	You win if your team wins the match. If it draws you lose half of the amount staked.
-0.5	You win if your team wins the match.
-0.75	You win if your team wins the match with a goal difference of two or more. If it wins with one goal your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.
-1	You win if your team wins the match with a goal difference of two or more. If it wins with a goal difference of one, your stake is refunded.

Live betting example:

Juventus vs Man.United - Live score 1:0

Team	Asian Handicap	Odds
Juventus	-0.75	5/6 (1.80)
Manchester	+0.75	23/20 (2.15)

Final score 3:0
If you bet on Juventus €100, your net win is €80

Final score 2:0, 3:1
If you bet on Juventus €100, your net win €40

Final score 1:0, 1:1, 1:2, 1:3,2:1, 2:2, 3:2, 3:3
If you bet on Man. United €100, your net win is €115

3-Way Handicap

In a 3-Way Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets.

Handicap (-1) - You win if your team wins the match with a goal difference of two or more.
Tie: You win if the team with (-1) Handicap wins the match with exactly one goal difference.
Handicap (+1) - You win if your team draws or win the match.

Last Revision: 26/07/16 (Version: #40)

Each-way

Each-Way

What is an Each-Way bet?

An Each-Way (E/W) bet contains two parts - win bet and place bet. The win part is on your selection to come first in the event, and the place part is on your selection to finish either first or in one of the official top-ranked positions (e.g. 2nd, 3rd, 4th, etc.) which are shown on the betting slip when you place your wager. This bet is very popular in horse racing because you can earn returns even if your horse doesn't finish first.

How do Each-Way bets work?

When you place an Each-Way bet (by ticking the E/W check box on the betting slip), your stake is doubled. Half is put on the outright win, and the other half is on your runner finishing in one of the top places. You can see how much you’ll win from a place finish in the “place terms” which are shown underneath the stake box. The place terms show the fraction of the odds you’ll get for a place finish, plus the top ranked places, e.g.: ¼ 1-2-3. The place terms depend on the number of runners. So in a race of 8 or more runners, the place terms would read: ⅕ 1-2-3. If your runner wins, you’ll get paid twice - once for the win plus another ⅕ of the odds return for your selection finishing in the top three places. Here’s an example:

You place a £1 bet on a 12/1 shot with E/W terms of ¼ 1-2-3.

If your runner finishes 1st:

You win £12 plus your stake (£1) for the outright win;
You also win £3 (a quarter of the outright odds: 3/1) plus your stake (£1) for placing (i.e. finishing in the top three)

That gives you a total of £17.

If your selection finishes 2nd or 3rd:

The win part of your bet loses
You win £3 plus your stake for placing in the top three

If your selection finishes outside the top three places, both bets lose.

How do Each-Way Accumulators work?

With Each-Way Accas, the win part of the first bet is carried over to the win part of the next event, and similarly, the each-way part is carried over to the each-way part of the next event.

Example:

You place a £1 E/W acca on both selection A in Race 1 and on selection B in Race 2. This means you have an outright (win) acca on both selections A and B winning the race. You also have a place acca on selections A and B both finishing inside the top places.

The odds are:

12/1 on selection A with E/W terms of ¼ 1-2-3.

10/1 on selection B with E/W terms of ⅕ 1-2-3.

If selection A comes first and selection B finishes in the top three places, the outright portion of the acca will lose, but the place portion will win.

You get ¼ of the winning odds for selection A (£3) plus your stake (£1)

PLUS ⅕ of the winning odds for selection B (£2) plus your stake (£1)

This gives you a total return of £7.

If selection A finishes in the top three places and selection B comes first, again, the outright portion of the acca will lose, but the place portion will win.

Again your total return is £7

But if both your selections win, both the outright and the place portions of the acca are winners.

You win £12 plus your stake (£1) on selection A for winning and £3 plus your stake (£1) for finishing in the top three places.

You also win £10 plus your stake (£1) on selection B for winning and £2 plus your stake (£1) for finishing in the top three places.

This gives you a total return of £31.

Last Revision: 26/07/16 (Version: #40)

Teaser Bets

A teaser bet allows you to adjust the points spread and game totals on two or more American Football or Basketball teams by choosing a fixed number of points. The number of teams and points selected determines your payout odds.

How do teaser bets work?

All selections must be successful for the teaser bet to win. If a selection in a two team teaser is a push, the bet will be considered “no action” and the stake will be refunded. A push in teasers of more than two teams will result in the bet dropping to the next level down, if available, or losing if not.

Teaser bets will only be allowed on pre-match events and only for selected leagues, including:

i. Regular teasers for NBA, NCAAB, NFL, NCAAF or any other league in which teaser bets are allowed (4, 4.5 and 5 for Basketball and 6, 6.5 and 7 for American Football)
ii. SUPER TEASERS: 3 teams teaser - buying 8 points, ties lose, odds -120/1.83
iii. MONSTER TEASER: 4 teams teaser - buying 10 points, ties lose, odds -120/1.83

Buying points

Buying points allows you to change the point-spread or game total of an American Football or Basketball game. You can move the point-spread so you get more points when betting the underdog, and fewer points when betting on the favourite. You can move the total so you get a higher total when betting the under or a lower total if betting the over.

Last Revision: 12 September 2018 (Version: #41)

Fast Markets

Fast Markets allow you to bet on whether you think a specific event will happen within the next 1 or 5 minutes of a live football match, giving you the incredible potential to win on every minute of your favourite live games!

Think Rooney's about to lose it? Bet on a booking!

Think the goalie's lost his grip? Bet on a corner!

You can choose to bet on goals, corners, bookings, penalties, throw-ins, free kicks and goal kicks to happen during the game's next 1 minute or 5 minutes:

Event	Description
Goal	The time at which a goal is scored
Corner	The time at which a corner is awarded
Booking	The time at which a yellow or red card is shown to a participating player
Penalty	The time at which a penalty is awarded
Throw-In	The time at which a throw-in is awarded
Free Kick	The time at which a free kick is awarded
Goal Kick	The time at which a goal kick is awarded

1 minute refers to 00:00 – 00:59 seconds of the relevant 1 minute period.

5 minutes refers to 00:00 – 04:59 seconds of the relevant 5 minute period.

Asian Handicap betting with these figures means you're essentially splitting your bet to cover certain outcomes.

Injury time is not included.

Here's how it works:

Select the live match you want to bet on
Choose the specific Fast Market from the list of options
Select your bet
Enter your stake on your bet slip and click on 'Place bets'

Turn up the heat on your live betting experience: try Fast Markets now.

Last Revision: 26/07/16 (Version: #40)

Horse Racing

Horse Racing is one of the biggest betting sports in the world with the most popular bets being win, each-way, accumulator and forecasts. Read on to learn more about these bet types.

What is a Racecard?

The Racecard gives information, prices and other details for a specific horse race. Horse racing racecard details generally include the time, place and distance of the race, the name and number of the horse, its finishing positions in the last few races (form), the jockey's colours (silks), and the condition of the course (going).

Racecards give you the opportunity to pick your horses based on whatever variable you like, such as how they're performing, your lucky number, your favourite colour or the horse's name.

What is a Win Single bet?

A single is one bet placed on one selection in a race. Your single wins if the selection you bet on wins the specified race.

What is an Each-Way bet?

An Each-Way (E/W) bet consists of two separate parts - a win part and a place part. The win part of the bet is on your selection to win the event, and the place part is on your selection to finish either first or within the race's specified place terms (e.g. 2nd, 3rd, 4th, etc). The bet is very popular in horse racing since it allows you to gain returns even if your horse doesn't finish first.

What is an Accumulator?

An accumulator bet, also known as an acca or combo, involves 3 or more selections from different events. For the accumulator to win, each selection must win in their respective events, and all selections in the bet must win.

What is a Forecast bet?

Forecast betting involves choosing 2 horses to finish first and second in a specific race. There are straight forecasts, reverse forecasts and combination forecasts...

In a straight forecast, you choose 2 horses to finish first and second in the correct order. A reverse forecast is where you choose 2 horses to finish first and second in any order. And a combination forecast involves choosing 3 or more horses to finish first or second in any order.

What is a Tricast bet?

As the name suggests, tricast betting involves betting on 3 horses to finish first, second and third in a specific race. The typical tricast bet predicts which 3 horses will finish first, second and third, in that order.

You can also bet a combination tricast, where you choose 3 horses to finish first, second and third in any order.

Last Revision: 26/07/16 (Version: #40)

Betting Rules

These Betting Rules are inseparably linked to our Terms & Conditions, of which they form a part, and acceptance of these Betting Rules is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions.
The minimum amount for a bet is £/€0.10. Your maximum amount for a bet differs between sports, leagues and bets. You will see the exact value specified in the field where you enter the stake amount, when placing a bet. We make no guarantee that any bet placed within or for the maximum stake shall be accepted.
10Bet reserves right to refuse the whole or any part of any bet request for any reason and at our sole discretion. Individual bet requests may be reviewed and an alternative price or stake offered at our sole discretion.
10Bet accepts bets made online. Bets are not accepted in any other form (email, telephone, fax, etc.) and if received will be void, win or lose.
10Bet reserves the right to refuse/cancel any bet or part of a bet before the game starts and to make ambiguous bets void, without providing any justification.
Customers cannot cancel or change a bet once the bet has been placed and confirmed.
We also reserve the right to correct obvious errors with the input of betting odds. In such cases we could apply revised odds for final settlement on pre-live betting.
Bets (excluding live betting) will be accepted until the earlier of: the advertised start time of the event or its actual start time. If a bet is inadvertently accepted which includes an event after its actual or advertised start time, unless it is a live-betting event, the match/bet will be treated as a non-runner.
Irrespective of which betting odds format you select for odds to be shown in your Customer account, all bets will be settled based on American odds.
Where we have reason to believe that a bet is placed after the outcome of an event is known or after the selected participant or team has gained a material advantage (e.g. a score, sending off etc.) we reserve the right to void the bet, win or lose.
10Bet reserves the right to cancel any bets from customers who place money on an event where they are in any way involved, as participants, referee, coach etc.
10Bet reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question or (ii) matchrigging has taken place. Evidence may be based on the size, volumes or pattern of bets placed with 10Bet across any or all of our betting channels.
When an event is cancelled, all related bets will be void automatically and accounts refunded.
If any match is abandoned due to injury, bad weather, crowd trouble etc. all bets that have already been settled up until the time of abandonment will stand. For example: If a football match is abandoned in the second half, all bets involving the 1st half will stand. What’s more, if there has been a goal scored, the first goal scorer market will stand, but the last and any time goal scorer bets will be void. For tennis: if a player retires injured in the 3rd set, all bets to win the 1st and 2nd sets will stand.
10Bet does not accept any responsibility for typing, human or palpable errors, which lead to obvious price errors. In such cases all bets will be deemed void.
Multiple bets that combine different selections within the same event are not accepted where the outcome of one affects or is affected by the other. If such a bet is taken in error, the bet will be cancelled.
10Bet offers you the ability to bet in play on a variety of global sporting events and while we do make every effort to ensure all live betting information is accurate, there may be situations where such information is incorrect, due to delays or otherwise. When checking live betting odds, live event start times or any other live event markets, please be aware that such information is provided as a guide only and we accept no liability for the outcome of any inaccuracies which may occur. It is the sole responsibility of the customer to check such information is accurate at the time of publication.
The official result is final for settlement purposes except where specific rules state the contrary. The podium position in Grand Prix racing, the medal ceremony in athletics and any similar official ceremony or presentation in other sports are to be treated as the official result.
Winnings will be credited to the Customer’s account following confirmation of the final result.
10Bet reserves the right to void any or all bets made by any person or group of persons acting in an attempt to defraud us.
10Bet reserves the right to void any bet that may have been accepted when the account did not have sufficient funds to cover the bet. If an account has insufficient funds as a result of a deposit that has been cancelled by the payment processing party, 10Bet reserves the right to cancel any bet that may have been accepted retroactively.
The maximum total winnings to any customer on any calendar day for bets placed with 10Bet is £100,000.00 or equivalent (hereafter the “Maximum Daily Payout”).
Fraud and Collusion:
1. A number of bets may be treated as being one when a Customer places multiple copies of the same bet. When this occurs all bets may be voided apart from the first bet struck. A number of bets that contain the same single selection may be treated as being one. When this occurs all bets may be voided apart from the first bet struck. An example would be where 1 particular selection is repeatedly included in Multiple bets involving other short-priced selections.
2. Where there is evidence of a series of bets each containing the same (or very similar) selection(s) having been placed by or for the same individual or syndicate or individuals, 10Bet reserves the right to make bets void and suspend relevant accounts. This rule applies to both settled and unsettled bets.
3. If you have played in a professional capacity, or in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same) selections; in this instance we further reserve the right, at our sole discretion, to restrict the total maximum pay out for the combined total of any such bets, to the equivalent of the Maximum Daily Payout limit permitted for a single Customer (as outlined at section 22 above). 10Bet is for sole use on an individual basis and for personal entertainment only.
4. 10Bet allows only one account per person. Any subsequent accounts opened under the same postcode/personal details/IP address that are found to be related to any existing account may be closed immediately and any bets will be voided at 10Bet's discretion. 10Bet reserves the right to reclaim any winnings attained by these means and we reserve the right to withhold all or part of your balance and/or recover from your account deposits, pay outs, bonuses, any winnings that are attained by these means.
5. Your play shall be reviewed for irregular betting patterns. Irregular betting shall mean: (1) equal, zero or low margin bets or hedge betting by placing multiple bets; and (2) placing multiple bets in order to circumvent any maximum bet limitation (as shown on the betting slip or as agreed with 10Bet). In case 10Bet identifies an irregular betting pattern, we may: (i) void all of the Customer’s bets which are linked to irregular betting, except for the bet placed first; or (ii) cancel any bonuses or promotions applied to your account and remove any subsequent winnings relating to the bonus or free bet.

Last Revision: 21 June 2018 (Version: #8)

Football

Video Assistance Referee (VAR) will be taken into account. Decisions made after a significant event occurs may result in confirmed bets being voided. Bets voided will be from the time of the significant event until the time the final VAR decision was officially announced.

An exception is made when this rule relates to friendly matches. In such cases, all match markets are settled based on the actual result at the end of the game (excluding any extra time), irrespective of whether the full 90 minutes is played. This rule applies only to matches with regular playing time of two 45-minute halves.

Some Soccer matches may have different playing schedules. In that case the following will apply:

90 minutes scheduled play (3 x 30 minutes). Full-time bets are still considered valid. Half-time bets are considered void.

80 minutes scheduled play (2 x 40 minutes). All bets are still considered valid.

Should any match be played prior to the date or kick-off time denoted then bets will stand provided the wager is placed not later than the revised kick-off time.

All bets on a match abandoned before the completion of the regular time will be void unless the match is rearranged and played on the same date (local time) or stated otherwise in the rules, except for bets on any markets that have been unconditionally determined.

If the game does not take place as scheduled and is not played on the same date (local time) all bets are void. An exception is made if incorrect kick-off time is announced on our website.

If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets based on the original listing will be void.

Bets will stand if we list a team name without specifying the term 'XI' in the name.

In the absence of an official source, or when significant conflicting evidence is present, bets will be settled based on our own statistics.

Extra Time

All bets are settled on the official statistics for the extra time period only. Any goals, corners, etc. that were taken or scored during the regulation time do not count. Extra time does not include a Penalty shootout. If the match does not go to Extra Time [ET] all bets are void.

Markets offering:

3W Money Line
1st Half 3W Money Line
Draw No Bet
To Win To Nil
3W Handicap
Total Goals
Number of Team Goals
Total Team Goals
Teams Odd/Even
Both Teams To Score
1X2 Rest of The Match
Teams Clean Sheet
Goal Crazy
Corners
Corners 1st Half
Double Chance
Exact Score
Odd/Even
1st Team To Score
Last To Score
2nd 10th Goal (Next Goal)

Penalty Shootout

Markets offering:

Penalties HC & OU - all of the penalty kicks taken during shootout
To Win Penalties
Total Penalties Taken - all of the penalty kicks taken during shootout
Total Team Penalties Converted - only converted penalties count for settlement
Penalties Sudden Death - select if the shootout will exceed the first 10 penalties
Penalties Exact Score
Team GK 1st Penalty Save - which GK will make the first save in shootout
Team To Take 1st Penalty
Team To Take Last Penalty
Team To Miss 1st Penalty
Last Penalty Score/Miss
First - Twentieth Penalty - choose per each Team if First, Second, Third... Penalty taken will be either scored or missed

1X2/HC/OU for 5/10/15 Minutes Markets

Predict the score within defined periods of 5, 10 or 15 minutes of live soccer games.

You can place bets on either 1X2 FT Money Line, Handicap or Over/Under.

Next minute markets

Each market refers to a specific 1 or 5 minute period in the match. It is split into minutes and seconds and it is displayed as part of the market title. 00:59 seconds counts as the first minute, 01:59 counts as the second minute, and so on.

Injury time does not count. For example:

The 5 minute period 40:00-44:59 refers to the first half only and does not include first half injury time.
The 5 minute period 45:00-49:59 refers to the start of the second half only and does not include first half injury time.
The 5 minute period 85:00-89:59 refers to the second half only and does not include second half injury time.

A settlement will be made based on data from the TV broadcaster covering the match, or if not available - based on the official website of the competition, or if not available – based on data transmitted by our data providers.

If a match is abandoned during any of these minute markets, all bets placed will be void if the time of the bet period was not completed. Bets in which the time of the bet period was completed will be settled and not declared void.

If a specified minute period is not completed, all bets will be void unless a winning market has already been established prior to the stoppage in play. All disallowed or cancelled goals, corner kicks, cards, penalties, free kicks, goal kicks and throw-ins will not count.

Goal will be settled on the time the goal is scored.

Corner is considered to have happened when it is AWARDED (not when it is taken).
Cards - both yellow and red cards count. Only cards shown to players on the playing field count. A card is considered to have happened when it is shown.
Penalty is considered to have happened when it is AWARDED (not when it is taken).
Free kick is considered to have happened when it is AWARDED (not when it is taken).
Goal kick is considered to have happened when it is AWARDED (not when it is taken).
Throw in is considered to have happened when it is AWARDED (not when it is taken).

1X2

Bets can be placed by either selecting a Home Win, a Draw or an Away Win. If a game is abandoned, bets will be void.

1 - Home Win
X - Draw
2 - Away Win

Asians

The Asian Line is a special type of handicap used for Soccer matches. Depending on the strength of each team, a handicap is issued for the game. This enables the odds for each side to be more similar, allowing more competitive betting opportunities. All bets on the Asian Handicap in live betting (including 1 ^st/2 ^nd half bets) are settled according to the score line. Any goals prior to the bet being placed are ignored for settlement purposes. If a game is abandoned, bets will be void.

Asian Handicap	What it means
0	You win if your team wins the match. If there's a draw (0 goals difference), your stake is refunded.
0.25	You win if your team wins the match. If there's a draw, your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.
0.5	You win if your team draws or wins the match.
0.75	You win if your team wins or draws the match. If it loses with a one goal difference, you lose half of the stake.
1	You win if your team wins or draws the match. If it loses with a goal difference of one, your stake is refunded.
-0.25	You win if your team wins the match. If it draws you lose half of the stake.
-0.5	You win if your team wins the match.
-0.75	You win if your team wins the match with a goal difference of two or more. If it wins with one goal your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.
-1	You win if your team wins the match with a goal difference of two or more. If it wins with a goal difference of one, your stake is refunded.

Live betting example:

Juventus vs Man United - Live score 1:0

Team	Asian Handicap	Odds
Juventus	-0.75	1.80
Manchester	+0.75	2.15

Over/Under

Predict the total goals scored in a match. Goals are considered regardless of whether they are scored before or after the bets are placed (unlike Asians, where the result before the bet has been placed is ignored). If a game is abandoned, bets will be void unless settlement is already unconditionally determined.

Over/Under	What it means
Under 2	Bets win if there is either 0 or 1 goal scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there are three or more goals scored in the match.
Under 2.25	Bets win if there is either 0 or 1 goal scored in the match. If there are two goals exactly, half the stake will win and half will be returned. Bets lose if there are three or more goals scored in the match.
Under 2.5	Bets win if there are 0, 1 or 2 goals scored in the match. Bets lose if there are three or more goals scored in the match.
Under 2.75	Bets win if there are 0, 1 or 2 goals scored in the match. If there are three goals exactly, half the stake will be returned and half will be lost. Bets lose if there are four or more goals scored in the match.
Over 2	Bets win if there are three or more goals scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there is 0 or 1 goal scored in the match.
Over 2.25	Bets win if there are three or more goals scored in the match. If there are two goals exactly, half the stake will be returned and half will be lost. Bets lose if there is 0 or 1 goal scored in the match.
Over 2.5	Bets win if there are three or more goals scored in the match. Bets lose if there are 0, 1 or 2 goals scored in the match.
Over 2.75	Bets win if there are four or more goals scored in the match. If there are three goals exactly, half the stake will win and half will be returned. Bets lose if there are 0, 1 or 2 goals scored in the match.

Total Goals/Total Goals 1 ^st Half

Predict the total goals scored in the match/1 ^st half by both teams. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined.

Over 2.5 - The bet will be a winner if there are 3 or more goals in the match/ 1 ^st half

Under 2.5 - The bet will be a winner if there are 2 goals or less in the match/ 1 ^st half

Total Team Goals/1 ^st Half Total Team Goals

Predict the total goals scored by a certain team in the match/1 ^st half. Own goals count to the team credited with the goal. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined.

For example:

Over 2.5 - The bet will be a winner if the team scores 3 or more goals in the match/ 1 ^st half

Under 2.5 - The bet will be a winner if the team scores 2 goals or less in the match/ 1 ^st half

1 ^st Half: 1X2, Asians and Over/Under

Bets will be settled on the first half result only. If a match is abandoned before half time, the bet will be void, unless the markets were unconditionally determined. If a match is abandoned during the second half then all first half bets are still valid.

2 ^nd Half: 1X2, Asians and Over/Under

Bets will be settled on the second half result only. If a match is abandoned then all bets will be void, unless the markets were unconditionally determined.

1X2 Up to 30 ^th Min, Asians and Over/Under Up to 30 ^th Min

All bets will be settled based on the score by the end of the 30-th min (29:59). If a match is abandoned before the 30 ^th min, bets will be void, except O/U bets which have already been determined. If a match is abandoned after the 30 ^th min, all bets will stand.

1X2 Up to 70 ^th Min, Asians and Over/Under Up to 70 ^th Min

All bets will be settled based on the score by the end of the 70-th min (69:59). If a match is abandoned before the 70 ^th min, bets will be void, except O/U bets which have already been determined. If a match is abandoned after the 70 ^th min, all bets will stand.

Draw no bet

Predict which team will be the winner. In case of a draw, all bets will be void. If a game is abandoned, bets will be void.

Double Chance

A Double Chance market allows you to cover two of the three possible outcomes in a game with one bet. There is also Double Chance 1 ^st Half market, which is settled according to the result of the 1 ^st half only.

The following options are available:

1 or X - if the result is either a home win or a draw then bets on this option are winners.
X or 2 - if the result is either a draw or an away win then bets on this option are winners.
1 or 2 - if the result is either a home win or an away win then bets on this option are winners.

Exact Score

Predict the exact score of the match by choosing from given results. There is another variation of this market available: Exact score 1 ^st Half – you have to predict the score of the 1 ^st Half.

Multi-Bet Exact Score

Predict the final score of the game by choosing from given options. Every option includes several results. You win if the final score is the same as any of the results featured in the option you have bet on.

Otherwise you lose. For example:

You have bet on line: 1:0, 2:0, 3:0.
If the final score is either 1:0 or 2:0 or 3:0, you will win. If any other result occurs, your bet will be lost.

Multi Goals FT/1-st Half/2-nd Half/Teams

Predict whether or not a specific range of goals will be scored inside the full 90 minutes of each soccer game.

Selections are predefined goal ranges and “Other than” selections refer to any different goal range.

Example: if you place a bet on the "1-4 Goals" selection and the game ends in a 0-0 draw or with 5 or more goals scored, your bet will be lost. A winning bet in this market will be one placed on the "Other than 1-4" selection.

Halftime/Fulltime

Predict the result of a match at halftime and at the end of regular time. If a game is abandoned, bets will be void.

Example: If you chose 1/X, you bet on the home team to lead in the first half and the match to end in a draw. Extra time and penalty shootouts do not count.

Both Teams to Score

Predict whether both teams will score at least one goal in the game. Own goals count towards the team credited with the goal. If a game is abandoned, bets will be void, unless the outcome of these bets is already determined.

"Yes” – meaning that both teams will score.

“No” – meaning that either team will not score.

Both To Score No Draw

"Yes" selection wins if:
Both Teams score and the event finishes with a winner (example: 2-1).

"No" selections wins if:
Either only one Team scores or Both Teams score but the event finishes in a draw (example: 1-0 / 1-1 / 2-2...).

Both Teams To Score In Both Halves

"Yes" selection wins if:
Both Teams score in both halves.

"No" selections wins if:
If both teams score but not in both halves or if neither team scores at all.

Team To Score First & Win / Draw / Lose

Winning selection is the one that fully accomplishes the combination of which team will score first and either win, draw or lose afterwards.

3 Way Handicap

In a 3W Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Bets are settled according to the final result. There is another option of this market: 1 ^st Half 3 W Handicap, which is settled according to the result of 1 ^st half only.

For example:

Handicap (-2) - You will win if your team wins the match with a goal difference of three or more.
Tie (-2) - You will win if the team with (-2) Handicap wins the match with exactly 2 goals difference.
Handicap (+2) - You will win if your team loses / draws / wins by 1 goal.

First to Score/Last to Score/2 ^nd Goal/3 ^rd Goal/4 ^th Goal….

Predict which team will score the first/2 ^nd/3 ^rd/4 ^th/…./last goal in the match. Own goals count towards the team credited with the goal. If a game is abandoned all bets will be void, unless the outcome of a bet is already determined.

Winning Margin

Predict the team to win the match and the victory margin. For example in a match Team A vs Team B:

Bet on Team A to win by 2 or more goals wins if the result is 2:0, 3:0, 3:1, 4:0, 4:1, 4:2, etc.

Bet on Team A to win by 1 goal wins if the result is 1:0, 2:1, 3:2, etc.

Bet on Score Draw wins in case of any draw results with the exception of 0:0, i.e. 1:1, 2:2, 3:3, etc.

Bet on No score draw wins only if the result is 0:0.

Bet on Team B to win by 2 or more goals wins if the result is 0:2, 0:3, 1:3, 0:4, 1:4, 2:4, etc.

Bet on Team B to win by 1 goal wins if the result is 0:1, 1:2, 2:3, etc.

Odd/Even

Predict if accumulated goals by both teams will add up to an odd or even number. When no goals are scored, it is considered as Even for settlement purposes. If a game is abandoned, bets will be void, unless an outcome is already determined. There are several variations of this market:

Odd/Even – bets on it are settled according to Full time score

1 ^st Half Odd/Even – bets on it are settled according to the 1 ^st half result only

2 ^nd Half Odd/Even – bets on it are settled according to the 2 ^nd half result only

Teams Odd/Even

Predict if accumulated goals by a certain team will add up to an odd or even number. If this team has 0 goals, it is considered as Even for settlement purposes. If a game is abandoned, bets will be void, unless an outcome is already determined. There are several variations of this market:

Teams Odd/Even - bets are settled according to the goals scored by the named team for the Full time

1 ^st Half Teams Odd/Even – bets are settled according to the goals scored by the named team for the 1 ^st half

2 ^nd Half Teams Odd/Even - bets are settled according to the goals scored by the named team for the 2 ^nd half

Goalscorer

Predict if a player will score first/last/anytime goal in the match. Own goals are ignored for settlement purposes. If an own goal is scored, the previous or the next goal (if there are any) will be taken into consideration. If only own goals are scored in the match, it will be considered as No Goalscorer result for settlement purposes.

For Live Betting, if an own goal is scored, the next regular goal will be considered for settlement purposes.

Bets on players not taking part in the match will be void. For First Goalscorer, bets on players coming on as substitutes after the first goal has already been scored will also be declared void.

If a match is abandoned after the first goal has already been scored, all winning bets on First Goalscorer and on Anytime Goalscorer (bets on players who have already scored) will stand, all other bets on Goalscorer market will be void.

If a match is abandoned before a first goal is scored, all bets will be void.

Goalscorer Premier

Betting options available on this market are:

First or Last Goalscorer – Predict if a certain player will score either first or last goal in the match

2 or more – Predict if a certain player will score 2 or more goals in the match

3 or more - Predict if a certain player will score 3 or more goals in the match

Own goals are ignored for settlement purposes. If an own goal is scored, the previous or the next goal (if there are any) will be taken into consideration. Bets on players not taking part in the match will be void.

If a match is abandoned, bets on this market will be void with the exception of any bets that have an already determined outcome.

Team Goalscorer

Predict which player of a certain team will score the most goals in a League/Tournament.

Goals scored both in regular and extra time count. Penalty shootout goals do not count. In case two or more players score the same amount of goals, dead-heat rules apply. If there aren’t any goals scored by the named team, all bets will be void.

Top Goalscorer

Players who are nominated to play for their teams are considered VALID bets regardless of whether they are sidelined or injured during the tournament. In case a player is transferred to a different club within the same league, goals scored prior to the move will be counted. If a player is transferred to a club in another league, goals scored prior to the transfer cannot be brought over to his/her new league. All bets will stand in case of any of the above-mentioned scenario, unless otherwise stated:

Own goals will be ignored.

Only League goals scored are counted.

Goals scored in playoff matches are not counted.

If two or more players score the same amount of goals, dead-heat rules apply.

Teams to score in 1 ^st Half/2 ^nd Half/Both halves

Predict if a team will score at least one goal in 1 ^st Half/2 ^nd Half/Both halves. Own goals count to the team credited with the goal for settlement purposes.

If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined.

Teams Clean Sheet

Clean sheet means that a team will finish the game without conceding a goal. Own goals are valid for settlement purposes. If a game is abandoned, all bets will be void, unless settlement is already unconditionally determined.

For example:

Team Clean sheet team A “Yes” – in order for the bet to be settled as a winner team A should not concede any goal (including an own goal) in the game. If it does, the bet is lost.

Team Clean sheet Team A “No” – in order for the bet to be settled as a winner team A should concede a goal (an own goal counts as well) in the game. If it doesn’t, the bet is lost.

Head 2 Head

If one or more contestants fail to start the tournament, all bets are considered void. If both teams reach the same stage, the bets will be void.

Total Goals Min

Total Goals Min is the sum of the minutes of all goals scored in the regular time of the game. Goal times are recorded as the full minute according to the official source. Any goal scored in the added time of the 1 ^st half will be recorded as the 45 ^th minute. Any goal scored in the added time of the 2 ^nd half will be recorded as the 90 ^th minute. As soon as a game kicks off it will be deemed to be in the first minute. So for example a goal scored after 24 minutes and 16 seconds will be settled as scored in the 25 ^th minute.

Win/Loss is determined by comparing Total Goals Min with preset number. If a game is abandoned, bets on this market will be void.

OU & Goal Crazy/Goal Crazy/1 ^st Half Goal Crazy

Bets are settled on the total number of goals scored by both teams in the match - Goal Crazy, or for the 1 ^st half - 1 ^st Half Goal Crazy. If an event is abandoned during the 1 ^st half, all bets on this market will be void. If an event is abandoned after the 1 ^st half is completed, bets on 1 ^st Half Goal Crazy will stand and bets on Goal Crazy will be void. Example:

If you pick 2-3, you win if 2 or 3 goals are scored in the match/1 ^st half. Otherwise your bet is lost.
If you pick 3+, you win if 3 or more goals are scored in the match/1 ^st half. Otherwise your bet is lost.

Half with Most Goals

Predict in which half most goals will be scored. Bets will be void if the match is abandoned.

Number of Goals/Number of Goals 1 ^st Half

Predict the exact number of goals scored in the match/1 ^st half by both teams. If an event is abandoned during the 1 ^st half, all bets on this market will be void. If an event is abandoned after the 1 ^st half is completed, bets on Number of Goals 1 ^st Half will stand and bets on Number of Goals will be void.

Number of Team Goals/Number of Team Goals 1 ^st Half

Predict the exact number of goals scored by a named team in the match/1 ^st half. Own goals count to the team credited with the goal. If an event is abandoned after the 1 ^st half is completed, bets on Number of Team goals 1 ^st Half will stand and bets on Number of Team Goals will be void.

First Half/Second Half

Predict the result of first and second half separately. If a match is abandoned, bets will be void.

Example: To win a bet on '1/X’, the home team must win the first half and the result of the second half should be a draw. Extra time and a penalty shootout do not count.

1X2 rest of the match

All bets are determined without taking into consideration the current result at the time the bet is being placed – as if the game was starting again from 0:0 score after the bet had been placed. If a match is abandoned, all bets are void.

Example: Current result is 1-0 and final result is 1-1. The result for the bet settlement is 0-1:

1 - Bets on Home Team are lost
X - Bets on Draw are lost
2 - Bets on Away Team are winners.

Penalty

Penalty is similar to Over/Under Wager. Win/loss is determined by the number of penalties accumulated by both teams. If a match is abandoned, bets will be void, unless the outcome of a bet is already determined.

If a penalty is awarded, but not taken (referee changes his decision, the game is abandoned before the penalty is taken), this penalty will be ignored for settlement purposes.

Win to Nil

Predict if a certain team will win the game, without conceding a goal.

Win Either Half

Predict if a certain team will win at least one half of the game – no matter 1 ^st or 2 ^nd half.

Own Goal

Predict if there will be an own goal scored in the match.

Win From Behind

Predict if a certain team will be down by one or more goals during any time of the match, but will eventually win the match.

Score/Miss a Penalty

Predict if a certain team will score or miss a penalty during the game. Penalties that were cancelled by the referee will be ignored.

Added Time in 1 ^st Half/2 ^nd Half

Added Time is similar to Over/Under wagers. Win/loss is determined by the Added Time officially announced by the referee, not by the actual time played. If a game is abandoned in the 1 ^st half, all bets will be void.

If a game is abandoned in the 2 ^nd half, Added Time in 1 ^st Half bets will be settled, Added Time in 2 ^nd Half bets will be void.

For example: If the referee shows 1 min added time and 2 min are played, bets will be settled as 1 min added time.

1 ^st Goal Period

Predict when the 1 ^st goal of the game will be scored by choosing from given time periods. Own goals will count for settlement purposes.

Betting periods at the end of either half include any injury/stoppage time added on by the match official at the end of normal time. Extra time does not count.

If a match is abandoned after the first goal is scored all bets will stand. If a match is abandoned before the first goal is scored, or a game finishes without any goals being scored, all bets will be void. As soon as a game kicks off it will be deemed to be in the first minute. So for example a goal scored after 24 minutes and 16 seconds will be settled as scored in the 25 ^th minute.

Goal up to 30 ^th Min

Predict if there will be a goal scored before the 30 ^th Min (29:59) of the game. If a game is abandoned before the 30 ^th Min, bets will be void, unless a goal has already been scored in the game.

Goal Scored 1-15Min, 16-30Min, 31-Half Time, Starting 2 ^nd Half-60Min, 61-75Min, 76-Full Time

Bet on whether a goal will be scored in the named periods. If the match is abandoned, bets on the periods before the time of abandonment still stand, while all bets on periods after that time will be cancelled. Bets on the period which includes the minute the game was stopped, will be settled in case there is a goal already scored in the named period. Otherwise bets will be void.

Example: If the match is abandoned in the 38 ^nd minute:

Bets on minutes: 1 to 15 and 16 to 30 will be settled.
Bets on minutes: start of second half-60, 61-75, 76-Full Time will be void.
Bets on minutes: 31-Half Time will be settled if there was a goal scored between 31 ^st and 38 ^th min
Bets on minutes: 31-Half Time will be void if there was no goal scored between 31 ^st and 38 ^th min

Both teams to score & over 2.5

Yes = both teams to score and at least 3 goals to be scored in the game.

No = either team not to score or both teams to score but less than 3 goals altogether.

If a match is abandoned, bets will be void, unless the outcome of a bet is already determined.

Match Winner & Both Teams to Score

Predict the winner of the game and if both teams will score/not score from the given options. If a match is abandoned, all bets will be void.

Scorecast

This is a prediction on both First to Score and Exact Score of the match. Both should be correct for a bet to win. Own goals are not counted for first to score: next goal scored which is not an own goal will be counted for settlement purposes.

If there are only own goals in the match, bet will be settled with Exact Score market odds at kick-off time. If game ends with 0:0 score, all bets will be void.

If player comes on the field after first goal is scored, or did not take part in the game at all, bets including him as first to score will be settled with Exact Score market odds at kick-off time.

If a match is abandoned after first goal is scored, bets will be settled with First to Score odds of Goalscorer bet type at kick-off time.

1st Half Scorecast

This is a prediction on both First to Score and Exact Score in the 1st half of the match. Both should be correct for a bet to win. Own goals are not counted for first to score: next goal scored which is not an own goal will be counted for settlement purposes.

If there are only own goals in the 1st half, bet will be settled with 1st Half Exact Score market odds at kick-off time. If 1st Half ends with 0:0 score, all bets will be void.

If player comes on the field after first goal is scored, or did not take part in the 1st Half at all, bets including him as first to score will be settled with 1st Half Exact Score market odds at kick-off time.

If a match is abandoned during the 1st Half, all bets will be void.

Anytime Scorecast

This is a prediction on both Anytime Goalscorer and Exact Score of the match. Both should be correct for a bet to win. Own goals are not counted for Anytime Goalscorer for settlement purposes.

If there are only own goals in the match, bet will be settled with Exact score market odds at kick-off time. If game ends with 0:0 score, all bets will be void.

If player did not take part in the game at all, bets including him as Anytime Goalscorer will be settled with Exact Score market odds at kick-off time.

If a match is abandoned after a goal or goals are scored, bets including players who have already scored will be settled with Anytime Goalscorer odds of Goalscorer bet type at kick-off time. All other bets will be void.

Wincast

This is a prediction on both First to Score and Final Result (home win, away win or draw) of the match.

Both should be correct for a bet to win. Own goals are not counted for First to Score: next goal scored which is not an own goal will be counted for settlement purposes.

If there are only own goals in the match, bet will be settled with 1X2 market odds at kick-off time.

If player comes on the field after first goal is scored, or did not take part in the game at all, bets including him as First to Score will be settled with 1X2 market odds at kick-off time.

If a match is abandoned after first goal is scored, bets will be settled with First to Score odds of Goalscorer bet type at kick-off time.

Half-time/Full-time & Over/Under 2.5

Predict the match result at half-time and full-time, and whether at least 3 goals will be scored in the match. Example: In order for the bet ‘1/X and Over 2.5’ to be successful, the home team must win the first half, then the final result should be a draw and 3 or more goals should be scored during the match. Extra time and penalty shootouts do not count.

Match Winner & O/U 2.5/3.5

Predict the winner of the match and if there will be over or under 2.5/3.5 goals scored in the match from the given options.

If a game is abandoned, all bets will be void.

Match Winner & O/U 1.5 1 ^st Half

Predict the winner of the match and if there will be over or under 1.5 goals scored in the 1 ^st half from the given options.

If a game is abandoned, all bets will be void.

1X2 Corners Full Time/1 ^st Half/2 ^nd Half

Predict which team will take more corners. Available options are:

1 – Home team to take more corners
X – Both teams to take an equal number of corners
2 – Away team to take more corners

Corners 1X2 Full Time is settled according to the corners taken during the whole match.

Corners 1X2 1 ^st Half is settled according to the corners taken in the first half only.

Corners 1X2 2 ^nd Half is settled according to the corners taken in the second half only.

Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Asians Handicap & Over/Under Corners FT/1 ^st Half/2 ^nd Half

This market is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the corners taken by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by the corners taken by both teams. Push rules apply.

Asians & Over/Under Corners FT will be settled according to the corners taken during the whole match.

Asians & Over/Under Corners 1 ^st Half will be settled according to the corners taken in the first half only.

Asians & Over/Under Corners 2 ^nd Half will be settled according to the corners taken in the second half only.

If a match is abandoned all bets will be void unless settlement is already determined.

Total Team Corners

Total team corners are similar to Over/Under wager. Win/Loss is determined by the number of corners taken by the chosen team. Push rules apply. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Total Corners 2 Way

Predict if the total corners taken in the match (by both teams) will be over or under a given number. Push rules apply.

If a match is abandoned all bets will be void unless settlement is already determined.

Total Corners Odd/Even

Predict if the total corners taken in the match (by both teams) will add up to an odd or even number. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner.

If a match is abandoned all bets will be void unless settlement is already determined.

Corners 3 Way HC

In 3 way HC betting, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Bets are settled by comparing the corners taken by each team, applying preset handicap.

For example:

Handicap (-1) - You win if your team takes two or more corners more than the opponent.
Tie (-1) - You win if the team with (-1) Handicap takes exactly one corner more than its opponent.
Handicap (+1) - You win if your team takes a bigger or an equal number of corners than its opponent.

If a match is abandoned all bets will be void unless settlement is already determined.

Corners 3 Way OU

Predict if corners taken by both teams during the match will be over, under or exactly a given number.

If a match is abandoned all bets will be void unless settlement is already determined.

Corners Over/Under, Corners 1 ^st Half Over/Under, Corners 2 ^nd Half Over/Under

Predict if the total corners taken in the match (by both teams) will be over or under a given number. Push rules apply.

If a match is abandoned all bets will be void unless settlement is already determined.

First/Last Corner

Predict which team will take the first/last corner in the game.

If a match is abandoned all bets will be void unless settlement is already determined.

2 ^nd /3 ^rd/4 ^th/… Corner

Predict which team will take the named corner in the game. If this specific corner is not taken in the game, bets will be void. For example game finishes or is abandoned with 8 corners taken – all bets on any corner after the 8th will be void (9th, 10th, etc.).

Kick Off

Predict which team will perform the first kick of the game. Bets accepted after the decisive toss of coin will be void. All bets stand if a kick off has been made in the match, no matter if the match is later abandoned.

Player Cards/Player Red Card

Predict which Player will be carded - either with yellow card or with red card during the game. Players entering the field as substitutes are eligible and will be counted for settlement purposes. Cards shown to non-players, such as managers, substituted or substitution players - do not count for settlement. Any card shown after the full-time whistle has been blown will be disregarded. Both yellow and red cards count.

Red Cards

Red Cards is similar to Over/Under wager. Win/Loss is determined by the number of red cards accumulated by both teams.

Cards shown to non-players (managers, coaching staff, etc.) or substitutes on bench do not count.

If a match is abandoned all bets will be void unless settlement is already determined.

Total Booking in Match

This market is similar to Over/Under wager. Win/Loss is determined by points accumulated for cards shown to both teams. A yellow card counts as one point and a red card counts as two points. The maximum number of points a player can accumulate during a match is three (if a player receives two yellow and a red card respectively, the 2 ^nd yellow card point is ignored). Cards shown to non-players (managers, coaches, substitutes on the bench, etc.) do not count.

Cards shown to non-players (managers, coaching staff, etc.) or substitutes on bench do not count.

If a match is abandoned all bets will be void unless settlement is already determined.

First/Last Booking

Predict which team will receive first/last of any card (yellow or red) in the game. If players from both teams are booked for the same incident in which first or last card is received, bets will be void.

If a match is abandoned all bets will be void unless settlement is already determined.

Substitutes

Substitutes are similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the substitutes used by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by substitutes used by both teams.

If a match is abandoned all bets will be void unless settlement is already determined.

First/Last Substitute

Predict which team will make first/last substitution in the game. If both teams make a substitution at the same time, which happens to be first/last in the game, bets on it will be void.

If a match is abandoned all bets will be void unless settlement is already determined.

Offside

Offside is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the offsides ruled against each team, applying the given Handicap. Win/Loss for Over/Under part is determined by offsides ruled against both teams.

If a match is abandoned all bets will be void unless settlement is already determined.

First / Last Offside

Predict which team will be caught first/last in an offside position in the game.

If a match is abandoned all bets will be void unless settlement is already determined.

Fouls

Fouls are similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the fouls committed by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by fouls committed by both teams.

If a match is abandoned all bets will be void unless settlement is already determined.

Ball Possession

Ball Possession is similar to Handicap Wager. Win/loss is determined by the Ball Possession of both teams, then by comparing the ball possession with the handicap given before the game started.

If a match is abandoned all bets will be void.

Passes

A ball played intentionally from one player to another. Attempted passes will also count as valid for settlement purposes.

If a match is abandoned all bets will be void unless settlement is already determined.

Shots on Target

"Shots on Target" is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the shots on target of each team, applying the given Handicap.

Win/Loss for Over/Under part is determined by shots on target of both teams..

If a match is abandoned, all bets will be void, unless settlement is already unconditionally determined.

Total Throw In

Total Throw Ins is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the throw ins taken by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by throw ins taken by both teams.

If a match is abandoned all bets will be void, unless settlement is already unconditionally determined.

1 ^st/Last Throw In

Predict which team will be first/last to take a throw in in the game. If a match is abandoned all bets will be void unless settlement is already determined.

1 ^st/Last Free Kick

Predict which team will be first/last to take a free kick in the game. If a match is abandoned all bets will be void unless settlement is already determined.

1 ^st/Last Goal Kick

Predict which team will be first/last to take a goal kick in the game. If a match is abandoned all bets will be void unless settlement is already determined.

Outright/Winner

Predict the winner of the relevant competition. Bets are settled on the final league position, after play offs (if played), unless otherwise stated.

To Qualify/Win the Cup

Winner is the team advancing to the next round or winning the cup. Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification/win the cup bets will be void.

Relegation / Promotion

Bets are settled on the final league position, after play offs (if played), unless otherwise stated. If a team is removed from the league before the season has started, then all bets on that market will be made void, and a new relegation/promotion book will be opened.

Group Winner / Qualify / Forecast / Points

Bets settled on final Group standings.

Group Winner – Predict the team which will win the group.

Group Qualify – Predict if a team will qualify for the next round of the tournament without playoffs.

Group Forecast – Predict the exact place the named team or teams will finish in.

Group Points – Predict how many points a team will accumulate.

Elimination Stage

Predict in which stage of a tournament a certain team will be eliminated.

Player and Game Performance Markets

Settlement is based on official competition rules and official competition feed information.

Player Performance
Predict what will be the in-play performance of single Player from each Team.

Game Actions
Predict what will be the in-play action that will determine outcome of the match.

Player Performance

All match markets are based on the result at the end of the regular time. This includes any added injury or stoppage time but does not include extra time, time allocated for a penalty shootout or a golden goal. All bets on a match abandoned before the completion of the regular time will be void except for bets on any markets that have been unconditionally determined.

Player Propositions markets specifically, bets on players not taking part in the match will be void.

Settlement of the following markets will be determined by feed provided data or in the absence of an official source, or when significant conflicting evidence is present, bets will be settled based on our own statistics.

Detailed definitions of individual Player Propositions market:

Shots on target (Selected Player)

Any intentional goal attempt which could result in:
a) The ball goes into the net
b) The ball would have gone into the net but was stopped by a goalkeeper's save
c) The ball would have gone into the net but was stopped by a defender who is the last man

Shots hitting the frame of the goal are not counted as shots on target unless the above criteria are met.
Shots blocked by another player, who is not the last-man, are not counted as shots on target.

Assists (Selected Player)

The final touch (pass, pass-cum-shot or any other touch) leading to the recipient of the ball scoring a goal without a decisive touch from an opposition player. Own goals or penalties do not get an assist awarded.

Passes (Selected Player)

An intentional played ball from one player to another. Crosses, throw-ins and keeper throws do not count as a pass. Goal kicks, free kicks, corners, kick-offs and penalties can be played as a pass.

Offsides (Match/Team)

Awarded to the player deemed to be in an offside position where a free kick is awarded.

Tackles (Team/Selected Player)

A tackle is defined as where a player connects with the ball in ground challenge where he successfully takes the ball away from the man in possession. The tackled player must clearly be in possession of the ball before the tackle is made.

Game Actions

Predict the in-play action that will determine the outcome of the match.

Transfer Specials

Player to sign for before.. - Club of player to sign includes Loan deals for settlement purposes. If he is recalled to his parent club or sold to another one later it does not matter. It only does matter where the player is playing on the date mentioned.

Next Permanent Manager - Bets are settled on the next permanent manager as announced by the club. Caretaker bosses and interim managers do not count for this market, unless they lead the team in at least 10 competitive matches. If they do, they will be settled as winners for betting purposes.

Mythical Matches

Mythical Matches are usually head-to-head duels between two teams which do not play against each other in an actual match, but against different opponents in two different matches, with the outcome of both being combined together to produce the result of a mythical bet.

Mythical Matches will use the main 1X2, HC & OU lines from both separate events and perform combined main 1X2, HC & OU lines.

Mythical match bets involve the virtual pairing of any two teams. Mythical match results are decided by the number of goals scored by the two paired teams in their respective matches. The winning team is the team with the highest number of goals scored.

Venue (Home or Away) of the matches are not considered in these Mythical matches.

If any of the paired team's matches are postponed, rescheduled or abandoned, all mythical match bets involving those teams will be void.

Last Revision: 2 October 2018 (Version: #58)

Horse Racing

Bets on Racing are settled on the official result (Jockey Club rules of racing).

We cannot be held responsible for any errors or omissions in respect of accuracy in publishing or issuing of prices or information, despite every effort being made to ensure total accuracy. We reserve the right to correct these errors.

When a result is amended after the official result (i.e. the weigh-in), for example as a result of a successful appeal, the amendment will be ignored for settlement purposes.

Ante-post bets are settled at the price and place terms applicable at the time of acceptance. Should a wrong price or place term be given in error we reserve the right to settle the bet according to the correct price/place terms available at the time of the bet.

Best Odds Guaranteed

For UK & Ireland: We will apply best odds guaranteed to horse racing events for races. This means that if you place your bet on fixed odds, your final price will be the fixed odds or SP odds, whichever is highest.

Best Odds Guaranteed will apply to single and accumulator bets.

Best Odds Guaranteed will apply to board prices and early prices.

Best Odds Guaranteed will not apply to ante post bets, including ‘non-runner no bet’ events unless otherwise stated.

In the event of a Rule 4, we pay you at the bigger odds, after the Rule 4 deduction has been applied.

Best Odds Guaranteed is available from 09:00 AM UK time each day on all UK and Irish horse races.

10Bet reserves the right to withdraw this guarantee at any time and to apply exemptions to selected customers.

Each way

Bets are acceptable win or each way. Using the each way checkbox will double the unit stake placed on the winner selection.

It will contain one bet on the Winner and another bet on the Place, Terms will be written at the header of the event eg. E/W 1/4 1-2-3

For horse racing, the each way bets will be determined according to the number of runners and the table:

Number of Runners	Not Handicap race	Yes Handicap race
1 - 4	Win Only	Win Only
5 - 7	¼ odds , for Place 1,2	¼ odds , for Place 1,2
8 - 11	1/5 odds , for place 1,2,3	1/5 odds , for place 1,2,3
12 - 15	1/5 odds , for place 1,2,3	¼ odds , for place 1,2,3
16 +	1/5 odds , for place 1,2,3	¼ odds , for place 1,2,3,4

Number of runners coming under starters orders will be the number which will determine the each way terms for non-ante post races.

If non-runners take the race to less than five runners the place money goes on to win.

Some races can have enhanced odds or places and we keep the right to offer different odds and places.

Dead Heats

When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners, with full odds paid at the reduced stake. The remainder of the stake is lost. Where an each-way bet involves a dead heat winner, the win part of the bet will be settled as above, and the place part will be settled in full, in accordance with the relevant place terms. Should the dead heat involve placed selections and results in more than the allocated number of places, then the stakes will be divided as before, and settled to the full place terms.

Ante post

Ante post events will be available in advance to customers, more than 48 hours before the race. Bets on non-runner horses in ante post events will be considered lost, unless otherwise stated.

Ante post events may be suspended on days when races related to the event occur.

Ante post bets will be settled according to the price and place terms at the time the bet has been placed.

We reserve the right to cancel wagers on ante post prices/places which have been presented due to typing or human errors.

Postponed races

If a race is postponed and final declarations stand, then the bets will stand. Bets will be void if:

The race is declared void
The race is abandoned
The condition of the race has changed
The venue has changed
The surface has changed

Rule 4 Deduction

Rule 4 deduction will apply according to the following table:

Price of non-runner at time of withdrawal	Amount deducted from winnings
1/9 or longer odds on	90p in the £
2/11 to 2/17	85p in the £
1/4 to 1/5	80p in the £
3/10 to 2/7	75p in the £
2/5 to 1/3	70p in the £
8/15 to 4/9	65p in the £
8/13 to 4/7	60p in the £
4/5 to 4/6	55p in the £
20/21 to 5/6	50p in the £
Evens to 6/5	45p in the £
5/4 to 6/4	40p in the £
13/8 to 7/4	35p in the £
15/8 to 9/4	30p in the £
5/2 to 3/1	25p in the £
10/3 to 4/1	20p in the £
9/2 to 11/2	15p in the £
6/1 to 9/1	10p in the £
10/1 to 14/1	5p in the £
Over 14/1	No deduction

In the case of a non-runner, the deduction will apply according to the non-runner odds right before the withdrawal.

R4 will apply on ‘Day of event race’, less than 48 hours before the race.

If 2 or more horses are withdrawn, the total deduction will not exceed 90p.

Rule 4 deductions will apply to all winning bets placed before the non-runner was declared.

Example: prices available at 9:00 am.

1st non-runner declared: 10:00 am.

Bookmaker applies Rule 4 at 10:05 am.

Winning bets on fixed odds between 9:00 am to 10:05 am will be deducted according to the non-runner's last odds.

2nd non-runner declared: 11:30 am.

Bookmaker applies 2nd Rule 4 at 11:35 am.

Winning bets on fixed odds between 10:06 am to 11:35 am: 2nd rule 4 will apply.

Winning bets on fixed odds between 9:00 am to 10:05 am: 2nd rule 4 will apply but the sum of the deduction will not exceed 90p.

If a horse comes under Starter’s Orders but refuses to race, the bet will be a loser. In all horse races where a runner is withdrawn, or adjudged not to have started - and therefore been declared a Non-Runner by the starter - stakes on that selection will be refunded. (The exception to this being Ante Post bets). Bets on the remaining runners in that race, taken at Early Prices or at Board Prices prior to withdrawal, will be subject to a deduction.

Reserves

Some races contain reserves, who may or may not be priced in our early prices lists. The finishing position of any of these reserves will count regardless of whether they are priced or not.

If a reserve horse is offered with an early price and becomes a non-runner, then no Rule 4 deduction will be applied as a result of the withdrawal.

If a reserve horse is declared an official runner at the racecourse before the declaration stage and if it is subsequently withdrawn, normal Rule 4 rules will apply to the reserve horse from this point.

Forecasts

A Straight Forecast is a bet where you name two selections to finish 1st and 2nd in the correct order for a specified event.

A Reverse Forecast is a bet where you name two selections to finish 1st and 2nd in any order for a specific event.

A Combination Forecast is a bet where you choose three or more selections with any of these to finish 1st and 2nd for a specific event.

Forecasts will be accepted only in races of three or more runners and will be settled in accordance with the officially declared SP Computer Forecast Dividend. In races with less than three runners the forecast bet will be declared void. If one of the selections becomes a non-runner in a forecast bet, the total stake will be placed on the other remaining selection as a win single bet at SP.

In races where a horse finishes alone and no forecast dividend is returned then all forecast bets nominating that horse to finish first will be settled as a Win single at SP on the winning horse. All other forecast bets in the race are lost.

In a Combination Forecast, where a selection becomes a non-runner, the total stake of the bet will be divided equally between the possible forecast combinations, using the remaining selections and the forecasts, including the non-runner, becoming singles.

In the event of a dead heat, separate dividends will be declared for all the horses involved in the dead heat and forecast.

Unnamed favourites are not accepted for forecast betting.

Tricasts

A Tricast is a bet where you name the first three selections to finish first, second and third in the correct order for a specified race, in races where a Computer Forecast Dividend is declared.

A Combination Tricast is a bet where you name three selections to finish first, second and third in any order.

Any winning Tricast is paid out according to the official Computer Tricast return which is declared to a £1 stake.

Tricasts are offered on all handicap races in which there are eight or more runners declared. If there are less than 8 runners – all bets will be void.

If one of the selections becomes a non-runner in a tricast bet, the bet will be settled as a forecast on the remaining selections in the order they were selected. If two of the selections become non-runners in a tricast, the bet will be settled as a win single on the remaining runner.

In the event of two or more horses dead-heating for first, second or third place then separate dividends will be declared and paid to each qualifying tricast. In fixed price tricasts the full odds will be paid with the stake being split according to the number of horses which dead-heat.

Unnamed favourites are not accepted for tricast betting.

Tricasts are accepted for singles only.

Favourites

Bets on First and Second favourites are accepted win-only at starting price. Early prices or board prices cannot be taken on unnamed favourites.

The favourite is the horse quoted at the shortest odds in the official starting price.

The second favourite is the horse quoted at the next shortest price.

If two horses are quoted at the same odds and these odds are shorter than those quoted against any other, then these two are equal first favourite and equal second favourite.

If two or more co-favourites are selected, the stake will be divided equally between them and paid at full odds.

Betting Without

Predict the result of a given race excluding a Favourite horse. The finishing position of the Favourite horse will be ignored for bets placed on this market. For example, a bet placed on Cue Card without Don Cossack (favourite) will win if Cue Card wins the race or finishes second to Don Cossack. The bet will have lost in all other circumstances.

In markets where we offer 'Betting Without' a nominated selection, the place terms will be based on the remaining number of runners excluding the nominated selection.

Any each-way terms advertised are settled on the actual number of runners who take part in the race, excluding the 'without' selection.

Any rule 4 deductions will still apply and will be based on the price of the withdrawn runner in that market at the time of withdrawal.

Betting Without bets are settled ignoring the finishing position of the nominated ‘without’ runner. Where the nominated ‘without’ selection is withdrawn before the start of a race, all bets on any of the field in this market stand.

Where the nominated “Without” selection is withdrawn before the start of a race, all bets on any of the field in this market stand.

If 2 or fewer runners start the race, bets will be void.

Normal dead-heat rules apply.

Place Only Betting

Place Only 2 - Predict a horse to finish in one of the first two places. Place only bets are accepted on horse races of five or more runners.

Place Only 3 - Predict a horse to finish in one of the first three places. Place only bets are accepted on horse races of eight or more runners.

In the event of a horse being withdrawn, not under starter’s orders, stakes on that selection will be returned. Bets for the remaining horses in the race will be subject to a deduction in accordance with the Rule 4 table below based on the price in the Place Only market of the withdrawn horse(s) at the time of withdrawal.

Place Only Rule 4 Deductions Table
	Amount deducted from winnings
Price of non-runner at time of withdrawal	Place Only 2	Place Only 3	Place Only 4
1/18 or longer odds on	50p in the £	35p in the £	25p in the £
1/9 to 1/16	45p in the £	30p in the £	25p in the £
2/11 to 2/17	45p in the £	30p in the £	20p in the £
1/4 to 1/5	40p in the £	30p in the £	20p in the £
3/10 to 2/7	40p in the £	25p in the £	20p in the £
2/5 to 1/3	35p in the £	25p in the £	20p in the £
8/15 to 4/9	35p in the £	25p in the £	15p in the £
8/13 to 4/7	30p in the £	20p in the £	15p in the £
4/5 to 4/6	30p in the £	20p in the £	15p in the £
20/21 to 5/6	25p in the £	20p in the £

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