Sports Betting Online at 10bet™ UK ★ A perfect 10 betting

1. Gambling self-assessment

If you are concerned about your gambling, or someone else’s, the questions below may help you assess the situation:

Do you gamble to escape from problems or difficult feelings?
When you gamble and run out of money, do you feel distressed and have a strong urge to continue gambling?
Do you gamble until all your money is gone, including money needed for essentials?
Have you ever lied to cover up the amount of money or time you have spent gambling?
Have you lost interest in your family, friends or hobbies because of your gambling?
After losing, do you feel that you must try to win back your losses as soon as possible?
Do arguments, stress or disappointments make you want to gamble?
Do you feel depressed or feel that you may harm yourself because of your gambling?

The more questions you answer ‘yes’ to, the more likely it is that your gambling may be causing harm.

If you are concerned about your gambling, you should seek support from independent organisations that provide free and confidential advice. You can also contact our Customer Service for information about the tools available on your account.

Other important tips:
Make sure that the decision to gamble is your own personal choice.
We suggest that you don’t gamble if:

it interferes with your daily responsibilities;
you are being treated or are in recovery for a dependency;
you are under the influence of alcohol or any other substance;
you are attempting to win back previous losses; or
your primary purpose is to repay debt through gambling.

2. Support organisations

If you or someone you know is experiencing problems with gambling, you should seek support from one of the independent organisations listed below. These services provide free and confidential advice and support:

GambleAware

Provides information, advice and support to help people make informed decisions about their gambling.
Website: www.gambleaware.org

Gamblers anonymous

A fellowship of people who share their experiences to help each other recover from gambling problems.
Website: www.gamblersanonymous.org.uk

GamCare

Offers free information, advice and support for anyone affected by gambling harm.
Website: www.gamcare.org.uk
UK National Helpline: 0808 8020 133(Freephone, available 24/7)
Live Chat: Available via the GamCare website

If you are concerned about your gambling, you should seek help as soon as possible. You can also speak to your GP or access support through NHS services.

If you feel that your gambling is affecting your mental health or putting you at risk, you should seek immediate help from one of the organisations listed above or contact emergency services.

3. Budget calculator

Take control of your money with our Budget Calculator.
Compare your income and spending to see what’s left for saving or enjoying.

Plan smarter with our free online budget planner and get a clear view of your finances — the 10/10 way.

4. Staying in control

At 10bet, we encourage our bettors to take an active role in managing their gambling account, which is why we offer a variety of responsible gambling features.

4.1. Set deposit limits

This facility allows you to manage the amount of money you can deposit into your account.

To help you set limits that are right for you, consider the following questions:

How much can you afford to spend on gambling?
How often should you play?
How long should you spend gambling?

Use your answers to determine how much you would like to allow yourself to deposit each day, week, or month.

Deposit limits may be set for the following periods:

Daily – calculated on a 24-hour basis
Weekly – calculated on a 7-day basis
Monthly – calculated on a 30-day basis

At your request, deposit limits may be decreased, increased, or removed entirely. An increase or complete removal of deposit limits will only take effect after a 24-hour cooling-off period has elapsed and you re-confirm this, while a decrease to your deposit limits will come into effect immediately.

You can set or adjust the limit settings yourself from here or by contacting Customer Service. Deposits made prior to setting a limit will not count towards the selected limit.

4.2. Take a break (Time-Out)

At 10bet, we understand that a bettor’s personal and/or financial circumstances may change and that there may be times when it makes sense to take a break from gambling. You can take a break by requesting one of the following Time-Out periods:

1 day
1 week
4 weeks
6 weeks

You can either set the break period yourself here or contact Customer Service to request that a Time-Out period be applied to your account.

Once your Time-Out period begins, you will not be able to access your account, although you will still be able to withdraw any remaining balance by contacting Customer Service. It will not be possible to reactivate your account until the Time-Out period has ended.

Your Time-Out will take effect immediately once you confirm it and will remain in place until the selected period expires.

If you want to prevent yourself from gambling for longer, you should use our Self-Exclusion option (set out in section 4.4 below).

Please note that, once your chosen Time-Out period has expired, your account will be automatically reactivated and you will once again be able to access your account.

4.3. Reality check

The Reality Check feature helps you stay aware of the time you spend gambling. You can choose how often you would like to receive a reminder during your gaming session.

When a Reality Check appears, it will display a pop-up showing how long you have been playing. You will also have the option to review your wagering activity or log out.

You can always set, adjust, or check the time until your next Reality Check here or by contacting Customer Service.

4.4. Stop gambling – Self-exclusion

If you feel that your gambling has become problematic, you can self-exclude here or by contacting Customer Service and requesting a self-exclusion period be applied to your account.

Please note that if you begin the self-exclusion process through the automated self-exclusion feature on our website, the self-exclusion will not take effect until you confirm it and complete the process.

You can self-exclude for the following periods:

6 months
1 year
2 years
3 years
4 years
5 years or
any other period between 6 months and 5 years

Your self-exclusion will take effect immediately once you confirm it and will remain in place until you actively request its removal after the selected period has expired.

During the self-exclusion period, it will not be possible to reopen your account for any reason, and 10bet will do all it can to detect and close any duplicate accounts you may open.

Once the self-exclusion is in place, you will stop receiving any marketing materials from us.

We will do all we can to prevent you from opening another account with us, but we also ask that you do not attempt to open another account.

Upon entering into a self-exclusion agreement with us, any funds held in your Casino Buy-In Account and/or Main Cash Account will be returned to you. The minimum return amount is one (1) currency unit, for example, £1.00. Any unsettled bets held with 10bet at the time you enter into self-exclusion will be settled on the outcome of the relevant event. If your bet is a winner, your winnings will be paid to your registered payment method.

We also suggest that, if you use social media channels, you take steps to ensure that you do not receive our news or updates by unfollowing our channels. We recommend that, during a period of self-exclusion, you seek additional support and advice from one of the Support organisations set out in section 2 above.

Please note that, once your selected self-exclusion period has expired, your account will not be automatically reactivated. Your account may only be considered for reactivation by 10bet if you actively call us to request this and, in any event, only after a further 24-hour cooling-off period has elapsed. Furthermore, following the reactivation of your account, marketing materials will continue not to be sent to you unless you have asked for, or agreed to accept, such materials.

If you are a resident of the United Kingdom and consider self-exclusion, you may wish to register with GAMSTOP.

GAMSTOP is a free service that enables you to self-exclude from online gambling companies licensed in Great Britain.

To find out more and to sign up with GAMSTOP, please visit www.gamstop.co.uk.

4.5. Activity reminder

You can choose the intervals at which you would like to be prompted to review you account activity. You’ll get a reminder once you login every 6 months by default, but you can choose shorter intervals to stay aware of your play.

You can always set, adjust, or check the time until your next reminder here or by contacting Customer Service.

5. Loss limits

Your loss limit represents the maximum amount you can lose from your deposited funds in a given week or month. If this limit is reached, you will have to pause until it resets at the beginning of the following week or month. For any questions, please contact Customer Service.

6. Protection of minors

With the internet being so readily accessible via mobile devices and in homes around the world, responsible online gambling relies heavily on parental control and supervision. To help ensure children’s safety online, 10bet encourages its bettors to make use of filtering software to prevent minors from accessing inappropriate online material.

10bet offers the following tips for parents:

Keep your 10bet Username/email address and password safe.
Do not leave your computer unattended when logged in to your 10bet account.
Do not allow anyone under 18 to participate in any gambling activity.
Keep your debit cards and other financial account details out of reach of children.
Do not save passwords on your computer. Write them down and keep them in a safe place, away from minors.
Do not use the “Remember Me” feature if you access 10bet from a shared computer, especially if you share your computer with children.
Educate your children about the illegality and the potential damage caused by underage gambling.
Take particular care regarding minors’ use of all electronic and mobile devices.
Make use of filtering software to prevent your children from accessing inappropriate material, including gambling sites.

Underage gambling is not only illegal, but can also result in early gambling dependency and substantial gambling debts for unsupervised children.

Therefore, if you share your mobile phone, tablet, laptop, or computer with friends or family members who are under the legal age to participate in online gambling, 10bet recommends that you restrict their access to our website by using one of the services below:

Netnanny.com - filtering software that protects children from inappropriate web content.

Cybersitter.com - filtering software which allows parents to add their own sites to block.

betterinternetforkids.eu - a website which is co-funded by the EU and provides information about internet filter software and also offers a free test version.

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